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Candidate's Name
Atoka, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEgraduate with strong management and customer service experience. Acknowledged for excellent andabilities. Seeking to begin career with an entry-level position in a respectable company.with outstanding customer service, communication and business skills working in business-to-business sales for [number] years. Looking for a career to achieve and exceed company goals.Work ExperiencePatient RepMemphis OBGYN - Germantown, TNMarch 2022 to PresentI schedule pt for surgery and Delivery's for 2 Doctors, I verify insurance and get auth to have surgery. I communicate with insurance and pt . check benefits collect payment Phone Operator,Front desk,billing,paymentsMcDonald,Murmansk wellness and health - Germantown, TN March 2018 to PresentCall Center RepresentativeSutherland Cardiology Clinic - Germantown, TNFebruary 2018 to Present Acknowledged customer issues and resolved their problems quickly and efficiently. Assisted clients in understanding their available options and helped them select the right service plans for their needs. Evaluated the customers' needs and provided service options to meet their requirements. Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments. Greeted customers and offered them assistance where possible. Call Center RepMethodist University Hospital - Memphis, TNJune 2012 to February 2018 Answered customer queries related to products, services or their specific accounts. Assessed customer needs based on words and tone of voice to determine the best action to take for customer retention. Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.Methodist Same Day SurgeryMethodist Le Bonheur Germantown Hospital - Germantown, TN July 2008 to July 2012 Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments. Greeted customers and offered them assistance where possible. Analyzed current treatment practices in order to find ways to improve patient care. Interviewed patients to gather information on medical history, conducted physical and mental health status examinations and recorded findings in patient charts. EducationGateway Home School - Memphis, TNMay 1989High school diploma or GEDSkills Customer service Microsoft Excel Data entry Microsoft Word Medical office experience Medical terminology Front Desk Medical RecordsAssessmentsAttention to detail  ProficientMay 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLS Communications  Customer acquisition  Customer service Dependable  Excellent communication  Organizatinal Skills abilities Outstanding people skills