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Candidate's Name
Street Address  Northwoods RoadPort Washington, WI, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEResumeObjective: Dedicated and results-oriented professional seeking to be a warehouse worker at AMAZON, leveraging strong leadership skills, proven team management experience, and a commitment to excellence in customer service to drive business success and exceed organizational goals.Professional Experience:-Shift Manager McDonald's, Grafton WI [03/2022 - Still working].-Demonstrated exceptional leadership abilities by effectively managing a team of a total of 40 employees during high-pressure situations, ensuring smooth and efficient operations.-Implemented strategic shift scheduling and task delegation techniques to optimize productivity and minimize downtime, resulting in a smooth and runnable shift.-Fostered a positive work environment through effective communication, conflict resolution, and team-building initiatives, resulting in improved employee morale and retention rates.-Upheld strict adherence to company policies, procedures, and safety regulations, maintaining compliance with industry standards and ensuring a safe working environment for staff and customers alike.- Proactively addressed customer concerns and inquiries with professionalism and empathy, consistently exceeding customer expectations and enhancing overall satisfaction levels.Key Achievements:-Scored above minimum passing score nearly acing corporate visits-Earned an award for fastest restaurant in the Wisconsin southeastern-district.-Raising VOICE (customer satisfaction percentage level) higher than what it was before I applied at the job.Education: High School Degree (Pursuing a College Degree), [Graduated High School 2021]Skills:-Strong leadership and team management abilities.- Excellent communication and interpersonal skills.-Exceptional problem-solving and decision-making capabilities.-Proficient in time management and multitasking.-Solid understanding of customer service principles and best practices.Certifications:-Food Safety Certification (Serv-Safe)