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Customer Service Resume Winthrop harbor,...
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Title Customer Service
Target Location US-IL-Winthrop Harbor
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Mary Ave.Winthrop Harbor, Il. Street Address
PHONE NUMBER AVAILABLE phoneEMAIL AVAILABLEObjective: Looking for a positon to continue my assembly and packaging career which began many years ago. Id like to use my positive attitude, good time management, attention to detail, and interpersonal skills to work on a team with a great company. October 16, 2023  December 7, 2023Manpower  PfizerPleasant Prairie, Wi. 53158Assembly and Packaging Specialist  Assembly line team member for the packaging of Covid 19 medication. Duties included working with dry ice machine, scanning, labeling packages, assembling boxes, and turning on meters to be sure Covid 19 medication stays at a certain temperature for shipping. Before final taping Covid 19 instructions and information had to be included in the package.March 20, 2023  August 28, 2023Great Lakes Credit UnionNorth Chicago, Il. 60064Customer Service Representative  Very busy office handling all customer inquiries regarding any accounts including, shares, transactions, investments and checking accounts,November 1, 2021  August 2022HireGenicsAbbottsCemetray RdGurnee, Il. 60031Energetic and focused Production Specialist committed to teamwork on a high volume assembly line making Covid 19 tests. Works with production equipment assembling components, devices, and/or the final product. Ensure machines run to manufacturer specifications with the ability to repair a broken machine to keep production moving. Works well in fast-paced, deadline-driven environment. Demonstrates a strong willingness to learn new processes.October 28, 2019  July 20, 2021NorthShore University920 Milwaukee Ave.Lincolnshire, Il. 60069PHONE NUMBER AVAILABLESupport associate for a busy PM&R rehab office. Duties include answering phone calls to schedule appointments for physical therapy, occupational hand therapy, speech therapy and occupational therapy for neuro. Assisting patients when they arrive to check in which includes verifying insurance coverage and that the demographic information is correct. Processing all paper work for the office visit, including new patient evaluations. Keep the waiting area clean following Covid guidelines. Register walk in patients for hand splints from the immediate care referrals. Check out patients after visit with therapists and register them for future visits. Proficient with the EPIC system. Confidentially is important within the office setting. November 16, 2015  August 23, 2019Rosalind Franklin University of Medicine and Science 333 Green Bay Rd.North Chicago, Il. 60064Essentials of Clinical Reasoning Administrative Assistant PHONE NUMBER AVAILABLEResponsible for management, coordination and supervision of Essentials of Clinical Reasoning (ECR) on-site teaching laboratories and related activities. Assist ECR faculty as needed to facilitate organization of lectures and laboratory sessions. Assist in approving and facilitating ECR extra credit sessions (guest speakers, attendance sheets, track via D2L ECR extra credit earned by students, etc.). Support ECR Course Directors, faculty and Course Coordinator as needed. Assist Curriculum/ECR Manager of Operations with necessary budget, purchasing and financial matters or the ECR Office. Work closely with ECR faculty to maintain, update and monitor large volume of medical supplies including medical models and mannequins. Receive telephone communications, incoming correspondence and visitors. Be available to students and faculty to answer their questions and respond to requests for information. Reconcile budgetary accounts, process payments, and track budgets. Perform related duties as assigned in a timely and orderly manner. Some weekend hours are required.July 9, 2014  January 30, 2015Harry Alter/Excelsior918A E. Libertyville Ave., Route 176Libertyville, IL 60046PHONE NUMBER AVAILABLECounter Associate/Customer ServiceAssist customers with phone and walk-in inquiries and orders. Provide quotes as requested for heating, venting and air conditioning parts and sheet metal projects. Place orders for pick-up or delivery, process payments (using United Transactions for check payment verifications), retrieve parts/ merchandise from stock room and present to customers at counter. Research parts needed through Epic software for furnaces, air conditioners, sheet metal jobs, etc. and make connection to nearest branch to customer if out of stock. Cross-reference parts numbers if original part/serial number no longer available. Stock shelves from warehouse cart. Process product warranties through Service Bench software.January 2013  December 2013MD Consultants925 SherwoodLake Bluff, ILPHONE NUMBER AVAILABLECustomer Service RepresentativeSupported high volume billing service for Anesthesiologists. Provided telephone assistance to patients including making payment arrangements, obtaining correct billing information, interpreting insurance explanation of benefits, verifying Medicare and Public Aid coverage, and noting accounts for appropriate follow-up. Also managed follow-up on lists of open and owing accounts as assigned by managers. Tracked down leads on return mail, searched for correct addresses, and met deadlines reporting updates to managers.March 2012  June 2012Yaskawa America, Inc.2121 Norman Dr. SouthWaukegan, ILPHONE NUMBER AVAILABLECustomer Service AdvocateProcessed new orders via fax or phone. Assisted high volume of customers with questions, including assisting them in finding correct parts. Processed credit card information for purchases.October 2008  September 2011Domino Amjet Corporation1290 Lakeside Drive, Gurnee, ILPHONE NUMBER AVAILABLE, and followedCustomer Service AdvocateHandled all segments of high volume customer ordering. Familiar with product features for extensive inventory. Processed new orders via phone or E-order website, tracked existing orders up with customers on any necessary trouble shooting. Verified warranty status and contract orders for service technicians. Processed customer account credits, re- billings, and collections.February 2000  July 2007W.W. Grainger, Inc.455 Knightsbridge Avenue, Lincolnshire, ILPHONE NUMBER AVAILABLECustomer Service AdvocateProcessed high volume phone and internet orders. Managed billing, credits, and delinquent accounts.Assisted customers with shipment tracking or any other issues related to orders. February 1994  December 1999Emergency Specialists of Illinois1324 N. Sheridan Road, Waukegan, ILPHONE NUMBER AVAILABLEMedical Office CoordinatorSupported Office Manager. Handled Accounts Receivable (deposited all payments, followed up on aged accounts, processed collection turnovers) for large volume emergency physicians group. Responsible for data entry of patient demographics. Assisted patients by phone or in person regarding billing problems. Daily interaction with patients, hospital staff, and physicians. Maintained patient confidentiality. Provided full office coverage in absence of Office Manager. June 1990 to February 1994Victory Memorial Hospital1324 N. Sheridan Road, Waukegan, ILPHONE NUMBER AVAILABLEOutpatient/Admitting RepresentativeProcessed patient encounter forms for medical records as well as for billing. Verified physician orders and assisted and directed patients for laboratory, radiology, and other testing. Interacted with physicians, hospital staff, and patients on a daily basis. Maintained patient confidentiality.February 1990 to June 1990State Farm Insurance2730 Grand Avenue, Waukegan, ILOffice RepresentativeProvided customer service for new and existing policy holders. Handled office correspondence, and heavy phone volume. Assisted customers as new insurance policies were processed. Provided assistance to customers with questions, and referred as appropriate to agents for further assistance.Computer/Software SkillsFamiliar with Oracle, SAP, Excel, Word, NextronReferences Available Upon Request

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