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Title Customer Service Sales Associate
Target Location US-MO-Fenton
Email Available with paid plan
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ObjectivesAccomplished sales professional with a proven history of exceeding goals and achieving high client satisfaction ratings. Seeking to use my skills and knowledge to benefit my employer and expand knowledge base to further my career in the work force with challenging new opportunities.ExperienceMidwest RV Center - October 2002  August 2020Top grossing RV salesperson for 10 years through new purchases as well as ongoing customer relationships.Personally achieved over $500,000 in net profits annuallyManaged wholesale division for ten years to provide a profitable market for trade-in vehiclesWorked with new employees to develop their sales potential, how to apply cognitive dissonance, and understand the importance of the process in building the value of the product to exceed the asking price.Helped customers trouble shoot issues to meet their needs and see the value of purchasing/upgrading to a Motorhome.Worked with Service & Warranty Departments for on time/in time delivery and relay customers expectations for customization along with return from warranty to meet their vacation needs.Attended annual Sobel & Associates customer service/sales training seminars in Seattle, WA for twelve yearsSelf Employed  Excel Enterprises - 1999  2002Built distributorship for Kirby Vacuum in home sales after qualifying through previous sales experience at Sierra Enterprises (1994-1998).Employed 7-9 sales associatesImplemented training classes in office, then moving to on site training for further job experience of my employees.Created relationships with customers to further understand their needs and demonstrate how our product would improve the efficiency in their home to increase company revenue.Edwards Carpet  Sales Associate  1998-1999Evaluate customer needs to provide options to best fit their budget and preferences.Calculate amount of material needed based upon roll dimensions & square footage to minimize waste.In home consultation to provide samples and on-site measurements to ensure accuracy and complete satisfaction of the order.CommunicationGood interpersonal skills. The term frequently used on customer evaluations was respectfully aggressive.Maintained good relationships with many customers for years and was recommended to their friends as a knowledgeable problem-solver.EducationMeramec Community CollegeGeneral studiesLafayette High SchoolHigh School GraduateReferencesRandy Starkey -- General Manager, Midwest RV CenterPhone  PHONE NUMBER AVAILABLEEmail -- EMAIL AVAILABLEDoug Linzemann  Former Employer at Edwards CarpetPhone  PHONE NUMBER AVAILABLELarry DeClue  Former Supervisor at Brandy Wine CondominiumsPhone  PHONE NUMBER AVAILABLE/pre>

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