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Title Customer Service Accounts Receivable
Target Location US-TX-Fort Worth
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
2300 Whisperton Dr, Arlington, TX, 76016  PHONE NUMBER AVAILABLE  EMAIL AVAILABLE Professional SummaryA reliable, trustworthy professional that is detail oriented with great organizational skills. An analytical thinker that thinks outside the box and looks at the bigger picture. I am very passionate about my work, with the ability to perform at a high level with a winning attitude and enthusiasm. Skills Team Player Self-sufficient Strong interpersonal skills Negotiations Customer-oriented Excellent time management skills Detail-oriented Organizational skillsWork HistoryAccounts Receivable Clerk/Manager - August 2022 to Present Fitness Innovations - Arlington, TX Prepare, verify, post and record client payments and other transactions. Create and submit invoices to clients as needed per company practices. Maintain and update client files, fitness goals, and health concerns if any. Prepare and draft correspondence for standard past-due accounts. Review to identify any delinquencies, and contact client to request outstanding payments. Prepare and monitor reports regarding the status of client accounts. Jr. Loan Processor - December 2020 to April 2022First Guaranty Mortgage Corporation dba goodmortgage.com - Plano, TX (REMOTE) Filed completed packages in a timely manner. Oversaw any conditions that were sent from the underwriting departments. Communicated diligently, processed transactions, and resolved issues with customers in person and over the phone. Toggled between various departments to process loans in a timely, accurate, and fair manner. Maintained long-term relationships with customers to provide best-in-class customer service. Updated databases, organized loan files, wrote general correspondence, and communicated with stakeholders. Maintained a fast-paced schedule by consistently providing satisfactory turnaround times. Doing this made me a top choice for top processors for the company. Sr. Operations Associate - May 2017 to December 2020 CoreLogic - Irving, TX Solved deposit and tax balancing issues prior to submitting, improved operations, and provided excellent customer service. Used strong time management and organizational skills to ensure smooth and seamless operations. Handled inquiries, conducted research, and resolved issues relating to transactions and client requests.Benefits Specialist - November 2015 to December 2016 Globe Life Liberty National Division: TEAM Sellors Agencies - Addison, TX Contacted multiple businesses, individuals, and families daily, via appointment, cold calls, or walk- ins. Explained benefits to plan participants in simple terms so that they were aware of their options. Had an excellent attendance record and was always on time for appointments. Represented the company at mixers and networking events to promote the company's goals. Sr. REO Asset Manager - December 2013 to September 2015 Xome - Lewisville, TX In charge of SI portfolio for clients like FNMA, Freddie Mac, and Springleaf with 150+ files per month. Ensured that enough units were always available for sale per portfolio figures. Examined operational data for its impact on ROI, identified trends, and made recommendations for changes. Used my strong negotiating skills to get contractors to agree to reasonable fees for any repair work or maintenance to the properties. Wrote specifications, solicited bids, and approved subcontracts for building services. Managed property budgets, reviewed invoices, and kept track of costs. Foreclosure Specialist - February 2012 to December 2013 Nationstar Mortgage - Lewisville, TX Analyzed financial data from multiple reporting systems to make operational and performance recommendations. Completed daily tasks, documents, reports, and invoices with accuracy. Provided excellent customer service by resolving issues quickly and professionally. Provided attorneys with bid amounts to be presented at scheduled foreclosure sales for different investors.REO Asset Manager - January 2008 to February 2012Nationstar Mortgage - Lewisville, TX Managed property budgets, reviewed invoices, and kept track of costs. Analyzed and evaluated financial statements on a monthly and quarterly basis. Wrote specifications, solicited bids, and approved subcontracts for building services. Ensured that enough units were always available for sale per portfolio figures. Used my strong negotiating skills to get contractors to agree to reasonable fees for repair work and any monthly or as needed maintenance. Kept track of the progress of construction and maintenance projects and alerted the appropriate party when there were any updates, delays, or schedule changes. EducationTexas Tech University - Lubbock, TXCompleted 60hrs of coursework from Aug 1989 to May 1991.

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