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Title Customer Service Care
Target Location US-IN-Indianapolis
Email Available with paid plan
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ContactFort Wayne, IN*Remote or Willing to Relocate*EMAIL AVAILABLELINKEDIN LINK AVAILABLEblanks-Street Address  (LinkedIn)Top SkillsInventory ManagementPhone EtiquetteInventory ControlCertificationsMicrosoft Excel 2013 CertificationCertified OSHA 10Microsoft Word 2013 CertificationCustomer Service and SalesStandard First Aid, CPR and AEDShmiria BlanksCourier service that specializes in customer careGreater Fort WayneSummaryI am a professional transportation and logistics team member with over 26 years of experience. In order for me to lead a successful team; organization and exceptional leadership comes first. Companies are becoming increasingly aware of diversity & team building strategies. I am the perfect candidate for your team. ExperienceLeBlore Transportation, llcBusiness OwnerJanuary 2022 - Present (1 year 5 months)United StatesWe are a small business that specializes in next day delivery service, expediting delivery, and exceptional customer care. Great things comes in small packages! We have over 40 years of transportation and logistics experience. There is no logistical problem that we can not solve. LeBlore Inc.DirectorApril 2016 - Present (7 years 2 months)Responsible for maintaining the care, loyalty, and obedience of our STEAM programs. Develops and implement consistent inventory, events, operational procedures and accounting duties. Oversees and report on the organization's results for board of directors. Communicate weekly/monthly updates with the CEO.RaytheonSupply Chain SpecialistDecember 2018 - December 2019 (1 year 1 month)United StatesMaintained security clearance for all packages, communicate with engineers via email or phone, ERP Systems, implement corrective actions to resolve work problems, record documentation for material handling, sort, select, pack, and ship all orders involving engineers. Receive freight and visually inspect Page 1 of 2for security and damaged issues. Proficient with Microsoft Office and Prism software. Operate material handling machinery, execute day-to-day logistics task, deliver packages to several areas of engineering. Properly maintain records of highly secured products. Warehouse and project management. Hurley XpediteBilling SpecialistSeptember 2018 - December 2018 (4 months)Fort Wayne, Indiana AreaInvoiced customers and paid drivers for services rendered, Monitored safety and company policies, assisted in processing billing and payroll, worked with Quickbook and Microsoft software, engaged in company compliance task, fax, emailed, communicated with drivers via email or phone. Celadon Group Inc.Driver ManagerApril 2018 - September 2018 (6 months)Fort Wayne, IndianaOverseeing vehicles to adhere to safety policies, making sure equipment is in proper working order, trained drivers how to use electronic logging devices, recruiting, mentoring, monitoring fleet to ensure deliveries are on time, retention drivers, communicate with all team players (planners, dispatchers, customer service representatives) for outstanding company performance. HollandOperations SpecialistJune 1996 - April 2018 (21 years 11 months)Check drivers in from daily routes, organize, sort, and distribute work accordingly, Obtain reports from dock personnel to distribute distressed shipments. Assist dispatching supervisors where as needed. responsible for engaging with customers on behalf of their company. Answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers. EducationSOUTH SIDE HIGH SCHOOL (1988 - 1992)Page 2 of 2

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