| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Sulphur Springs, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced in multiple professional offices. Detail oriented and highly focused in this field of work. Successful track record handling complicated assignments. Experienced in reconciling accounts and resolving disputes. Proficient in a variety of management software applications.Dedicated to maintaining confidentiality and great people skills Work ExperienceService Customer Care Specialist / Parts Analysts. Clayton Homes - Sulphur Springs, TXJanuary 2021 to January 2024Customer care specialist for service department:I handled high volume of inquiries via phone, email, or live chat. I provided answers to questions to the best of my knowledge, resolved issues pertaining to service and maintaining a positive customer experience. no matter how Irritated the customer or retailer becomes. Just started learning how to do bill backs.Parts Analyst:Responsible for the development and maintenance of the service parts requested by customer, retailer, or contractor to provide services new or under warranty. Maintained an adequate inventory for monthly reporting. Also had personal relationships with retailers from different dealerships, as part of the job duties sometime I had to deliver parts. Account Payable/Receivable.ETMC of Carthage - Carthage, TXJune 2014 to October 2016 Review all payments made by accounts payable on a daily basis ensuring the accuracy and validity of such payments Ensure all payments are distributed correctly and are accounted for. Perform related clerical duties, such as excel, spreadsheet maintenance, maintaining filling and record systems, faxing and copying. Code, total, batch, enter, verify and reconcile transactions EOM & EOY reportsAccount Representative.(Pathology Department) Emphysis Medical Management - Rockwall, TX January 2012 to September 2014 Worked with patients to resolve issues with their insurance company so that there could be prompt and timely account resolution. Contacting payers and patients to resolve coordination of benefit issues. Generating and analyzing the diverse reports and work list in the identification and resolution of general patient issues. Data EntryAccount Manager II.Medical Management Solutions - Lubbock, TXApril 2008 to April 2010 Responsible for billing for multiple offices; Family Medicine, Chiropractic, Ophthalmology, Hospital charges (IP/OP) and Nursing Home Accurately apply payments to patient accounts Post and reconcile insurance and patient payments. Research and resolve incorrect payments, EOB rejections, and other issues with patient accounts Ensure accuracy of insurance claims. Verify correct ICD-9 and CPT codes for a variety of specialties Follow up on Insurance and patient aging. Re-submit insurance claims as necessary. Knowledgeable in timely filling restrictionsEducationHigh school diplomaWills Point High School - Wills Point, TXAugust 1998 to December 2002Skills Medical Insurance Excellent Interpersonal Skills Excellent Phone Skills Practice Management Software Claim Entry &Payment Organization & Management Insurance & Patient Aging HIPPA Compliance Various computer programs through Microsoft. (10+ years) Windows (10+ years) Excel (10+ years) ERAs Medical Terminology Medical Insurance 10-Key ICD-9 CPT Time management Office experience Front desk |
