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04/2018Bachelor Of Science:Business Administration(Marketing)University Of GhanaGreater Accra, Ghana09/2013West African Secondary School:Business AdministrationKrobo Girls International SchoolGhana, Eastern RegionEMAIL AVAILABLEPHONE NUMBER AVAILABLEBridgeport, CT 06608Skills Digital Marketing Retail Marketing Social Media knowledge Team Leadership Brand-Building Strategies Account Development Decision-Making Sales Presentation Relationship Building Business Development Cash Management Consulting Sta Management Customer ServiceMicrosoft word, Excel,powerpoint presentation andoutlook Administrative support General oice functionsAbility to work with little or Nosupervision.Good interpersonal relationshipskills. Excellent telephone manner. Computer/ Software ProficiencyEducation And TrainingHardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Shaaban Enterprise - Store ManagerBronx, NY11/2023 - 02/2024Afterinc - Administrative AssistantBridgeport, CT08/2023 - 11/2023Tahira TahiruMohammedSummaryExperienceConducted daily store operations, including opening and closing procedures and cash handling. Monitored inventory levels and placed orders to restock shelves. Developed strategies to maximize sales and profitability. Established customer service standards and monitored sta compliance. Prepared monthly reports on sales figures, expenses, profits. Provided feedback on marketing campaigns to improve eectiveness. Managed inventory tracking and physical inventory counts to minimize loss. Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.Monitored employee performance and identified performance gaps for corrective action. Managed daily banking activities such as deposits and withdrawals. Performed regular price checks to ensure competitive pricing. Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.Handled confidential documents in an organized fashion according to established protocol.Scheduled appointments between clients and customers and internal sta members.Answered phone calls and emails to provide information, resulting in eective business correspondence.Provided administrative support to the executive team, including scheduling meetings and managing calendars.Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.Nan McKay - Staing AssistantBridgeport, CT03/2022 - 06/2023Universal Motors - Administrative AssistantThe Bronx, NY08/2020 - 01/2022Mc'tees Clothing (Thrift Store) - Sourcing Analyst Greater Accra, Ghana10/2018 - 07/2020 Filed paperwork and documents according to established procedures. Inputted customer data into the computer system accurately and eiciently. Maintained an organized filing system for easy document retrieval. Restored old files and archived completed files for future reference. Monitored and updated filing systems to meet organization standards. Operated oice equipment to scan and copy documents. Maintained organized filing system to facilitate easy retrieval of documents. Upheld confidentiality of information to avoid Verified accuracy of data entry into the database. Provided administrative support to the oice manager and other sta members.Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Oice applications.Answered incoming phone calls, responded to inquiries and transferred calls as needed.Processed invoices for payment; tracked payments received from vendors and clients.Sorted mail and distributed it to appropriate personnel or departments within the organization.Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.Performed data entry into computer systems; ensured accuracy of all entered information.Managed incoming calls while providing information or transferring callers to appropriate personnel.Developed strategic plans and objectives to ensure organizational growth and profitability.Created financial models to forecast future business performance and identify areas of improvement.Established policies, procedures, and protocols to improve operational eiciency.Led the recruitment process for executive-level positions within the organization.Analyzed market trends and competitor activities to inform product development decisions.Conducted market analysis to identify potential suppliers, vendors and partners.Negotiated terms of contract with suppliers in alignment with organizational objectives.GHANA REVENUE AUTHORITY(GRA) - Internal Audit Department Greater Accra, Ghana09/2016 - 07/2017Reviewed existing contracts for accuracy and identified areas of improvement or risk mitigation strategies.Identified pricing trends in the marketplace and developed strategies to capitalize on them.Coordinated timely resolution of disputes between buyers and suppliers involving payment issues or other discrepancies.Implemented strategic sourcing best practices while managing the entire procurement cycle from request initiation to order fulfillment. Analyzed cost savings opportunities through vendor consolidation initiatives. Managed the onboarding process for new suppliers by verifying compliance documentation. Consolidating of Internal Audit reportsAnalyzed data to determine compliance with IRS regulations regarding qualified plans. Filing of Internal Audit reports and correspondents. secretarial dutiesAssisting in the preparation and presentation of reports that reflects audits results.