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sStreet Address  (United States)EDUCATIONMedication Technician, CNA, CPR Dominion Academy Inc. Lanham MD [01/15/2024]Master in Marketing Superior School of Economic Science and Business [10/2014 - 07/2015]Bachelor in Marketing Superior School of Economic Science and Business [10/2013  07/2014]Higher Technicians Certificate ESG, [10/2009  06/2011]PROFESSIONAL SUMMARYCompassionate Certified Nursing Assistant, diligent about serving patients medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.SKILLSRelationship BuildingStrong customer service, communication skills.Customer ServiceTeamworkMultitasking and PrioritizingPhysically strongPatient SafetyMeal PreparationFeeding AssistancePatient evaluationsPatient ManagementDigital SalesSales ReportingDecision-MakingClient Relationship BuildingPatient-focused carePatient relationship buildingAmbulance Assistance.Medical terminology knowledgeWORK EXPERIENCEHousekeeperHealth Services Nursing. Silver Spring, MD, United States [07/2023  11/25/2023]Restocked cleaning storage cabinets, carts and baskets for easy use.Disinfected and mopped bathrooms to keep facilities sanitary and clean.Maintained a spotless environment for patient through diligent daily housekeeping tasks.Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.Business Development ManagerRegional Bank. Cameroon, [06/2018  03/2013]Organization and planning of customer recruitment campaigns.Organization and planning of product sales.Drawing up and monitoring sales strategies for all products.Maintains and monitors statistics on the Region's products.Optimally promote the use of transfer products (Gabon mandate, quick mandate)Coordinate and animate the operations of the portfolio of accounts.Ensuring smooth and efficient transfer process for customers.Collaborating with various internal departments, such as compliance operations and sales.Sales RepresentativesOzone International. Cameroon, [06/2015  12/2015]Monitoring Customer AccountsCoordination programs, events, meeting and centers operations.Offer exceptional customer support and follow-up customers.Establish proposalPromptly address inquiries, concerns and issues raised by customers to build trust and loyalty.Monitoring bills, costs and services payment (contractors, service providers supply and suppliers).