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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
EMAIL AVAILABLE -- PHONE NUMBER AVAILABLEI am a highly motivated A/R Billing Specialist professional with a verifiable record spanning over 13 years. Recognized as a solution-focused and results-oriented individual. Dynamic and experienced manager overseeing daily operations in dental practices and providing excellent customer service.ExperienceFebruary 2018- PresentTreatment Coordinator and Billing Specialist, Academy Dental Associates LLC.Treatment Planning for General Dentistry, Orthodontics, Oral Surgery(2022-Present)Executed operational standards flawlessly in full compliance with established policies, procedures, and government regulations. Review monthly reports, prepared bank deposits and posted daily revenues. Achieved revenue goals with successful management of patient scheduling, receivables and operation expenses. Tracked insurance claims and ensured timely filing for payment processing. Prepared insurance claim forms explained benefits and outlined pricing details for procedures. Checked insurance eligibility and breakdown to present accurate proposal for patients.Oral Surgery Coordinator/ Team Lead, Academy Dental Associates LLC(2019-2021)Ensured smooth patient flow. Gained hands on experience in performing minor procedures (assisting with general anesthesia, thirds removal, implant placement, and biopsies). Collected most up to date and current patient medications, handled medical clearances. Performed patient collections, treatment planning, medical referrals, and insurance claims follow up with medical and dental claims.Billing Department, Academy Dental Associates LLC (2018- Present)Stayed up to date on changes in coding regulations and guidelines and provided exceptional customer service regarding billing issues. Collaborated with dental providers to obtain necessary documentation for coding and billing purposes. Claim processing, explanation of benefits, payment posting and adjustments. Accounts receivables, Weekly and monthly reports, follow up on insurance claims (denials and appeals). Calculated billing and reimbursement audits.2016- 2018Office Manager, Family Holland DentalRecruited, hired, and trained office teams to offer best in service patient care. Established and monitored goals. Conducted performance reviews. Provided help in training all new employees on correct claim submissions and the use of software systems. Worked with the systems vendors to resolve system issues. Ascertained that all insurance companies pay the right contractual amount and followed up on problematic payments. Established patient payment plans and work collections accounts.2009-2015Front Desk Manager, Radiant Smiles of Floral ValeResolved scheduling, billing, and other discrepancies. Organized and maintained complete and accurate patient files. Guaranteed well-ordered and untroubled patient flow. Gained hands on experience learning dental assisting and was seeing my own patients for office whitening (Zoom).Education2024-- Stratford Career Institute, Cyber SecurityExpected graduation September 20252010-2012--Sandford Brown Institute, Certified Medical Assistant and Medical Billing2007-2009-- Bucks County Community College, Associates degreeSkillsHighly skilled and a professional with using Eaglesoft, SoftDent, Dentrix, and Denticon SoftwareCPR and BLS certified, Certified operated for using Dental CBCT machineHigh proficient using Microsoft Office/TeamsMultitasking, Strategic Planning, Friendly and positive attitude.Great with working collaboratively and independently. |
