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Customer Service Light Industrial Resume...
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Title Customer Service Light Industrial
Target Location US-Bonner Springs
Email Available with paid plan
Phone Available with paid plan
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BCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEBonner Springs, KS, Street Address
SUMMARYMotivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.EXPERIENCEBar OwnerLinwood, KSThe Hangout/ Dec 2014 to Nov 2019Oversee daily operations including cash/credit handling, bank deposits, withdrawals, and stocking of ATMLight record and bookkeeping of monthly expenses, receipts, and sales reports for accountantMonitored inventory, ordering miscellaneous supplies, weekly vendor orders, maintaining records of ABC controlled inventory in designated storage methodsFacilitated on-site staff training and developed processes and procedures to increase accuracy, directly responsible for hiring/termination of staff, and schedulingPromoted specials and events to increase customer base through diverse channels.Mitigated risk by ensuring regulatory compliance with state, county, and city organizations for required licensing with ABC.Trained staff on safe food handling processes including prep, serving, and storage per KDOA.Implemented strategies for handling of customers in regards to over consumption of alcohol and combative situations.Picking AssociateKansas City, KSAmazon/ Oct 2017 to Mar 2018Maintain a clean and safe working environment, free jams on automated conveyors and tub stacking stations, notifying management of any concernsUsed company tracking system to locate and pick merchandise from robotic powered bins to fulfill daily customer orders.Close attention to details to ensure accuracy of product description, quality of packaging, and quantity.Moved boxes to staging area, sorted items and transported to final storage locations.Operated hand trucksShipping CoordinatorNew Century, KSSPS Processing / Steel & Pipe Supply Co./ Oct 2006 to May 2011Produced daily reports on items to be shipped still in production process and track progress as needed.Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.Rectified problems such as damages and shortages by collaborating directly with in house management and vendor representatives.Determined best shipping method for materials, considering shipping procedures, routes and rates, utilized cost-effective methods, carriers, and routesReceived inventory in SAP inventory system, processed, and restocked returns.Directed warehouse and forklift team members in stocking merchandise, pulling orders and setting up loads.Directed materials routing by preparing accurate shipping orders and bills of lading, and other general office duties.EDUCATION AND TRAININGCertificate of Diploma: Information ManagementWright Career College Aug 1995Overland Park, KSHonor Roll all semesters3.9 GPASome College (No Degree): Criminal JusticeJohnson County Community CollegeOverland Park, KSHonor Roll each semesterFi Kappa BetaGPA at 3.57 last attendanceACCOMPLISHMENTSProcess Improvement - Created new departmental procedures manual.Assessed organizational training needs.Received award and bonus for Employee of the Year in first year of employment

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