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PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARY Proficient with MS Office and computers Highly skilled in directing customers to the right person or Taking proper security measures Hands-on experience in giving information and answer questions Proven record of answering calls and taking messages Demonstrated ability to deal with phone and email enquiries Comprehensive knowledge of organizing and multitasking PROFESSIONAL EXPERIENCENBH Booking Services 2021-2022Client Services -Discuss and schedule clients sessions and showtimes. Set up accounts, answering and directing calls assisting with issues, informing clients of schedule changes, transfer clients to appropriate departments and helping clients get an understanding of plans and locations also assist with locating more gigs available for clients.C.I.T Home Care Inc. 2016-2020Member Services Representative- Responsible for providing resident's with their daily living. Getting them ready and prepared for the day/or bed. Transporting by wheel chair to and from community activities, serving food and feeding also maintaining residents hygiene. Follow resident scheduled care plans and noting in Medical charts food intake and medicine Administered. J.R Trading Inc. 2014-2016Customer Service Representative-Answering clients calls, verifying client accounts assisting them with account balance, updating personal information and transferring to customers to correct department. Small Fry Daycare 2013 to 2014Childcare -served over 50 children. Designed programs the day care used in its day-today operations. The program includes a schedule of daily activities to entertain, stimulate and educate the children at a level appropriate to their age; provided a balanced and nutritious snack and meal plan. Implemented a consistent and reasonable plan for dealing with disciplinary issues and developed plans for dealing with emergencies such as a fire in the facility. The plan must also ensure that the facility is kept clean, sanitary and well-organized.EDUCATION -DiplomaEight Mile Rack High School Freeport BahamasGraduate |