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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEProject ManagerSkilled Project Manager with a proven track record aligning business processes with technology solutions. Facilitates SME workshops, gathers and validates requirements, and maps user stories to technical solutions. Utilize industry-standard best practices, collaborates with cross-functional teams, and delivers projects on time and within budget. Strong leadership, communication, problem solving, and stakeholder engagement skills, business process improvement, complemented by Masters in Information Technology degree, Project Management Professional and Professional Business Analyst certifications.WORK EXPERIENCEBusiness Analyst (Strategic Staffing Solutions)DTEDetroit, Mi. 08/2022 - 12/2023Rendered instrumental support to the Project Management Office (PMO) by leading business analysis efforts. Streamlining project management processes. Applied process improvements to project deliverables. Created a powerpoint software interface (SWI) for networking devices in-scope and out-of-scope categories and classifications. Reducing field dispatch cost by 15% Applied process improvements to Change Management Records. Created an excel matrix traceability database. Resulting in a 20% reduction in resource utilization and duplication Applied process improvements to the Director's Scorecard dashboard. Created an excel database outlining step-by-step procedures for inputs of quantifiable data metrics. Resulting in a 20% increase in management satisfaction as revealed by performance reportsSupervisor (Crystal Group, LLC)City of DetroitDecember 2021 to July 2022Supervised a staff of 20 personnel to provide daily operational readiness for critical electronic equipment supporting Covid Healthcare relief efforts Implemented dynamic resource schedule plans, facilitating stable rotational work hour assignments. Resulting in 20% reduction in downtime for critical equipment Created an excel cost forecast database and linked to annual budget allocations for resource labor expenditures. The new database reduced the cost forecast by 15%. Resulting in annual savings of approximately $50,000 Created a Powerpoint invoice purchasing system. Converting paper invoices to electronic systems. The new system resulted in approximately $20,000 in annual savings.Project Manager / Network Engineer (Epitec, Inc.)Detroit Medical CenterDetroit, Mi. 05/2013 - 07/2019Project Manager facilitating, coordinating and recording results of weekly meetings and workshops. Led information gathering efforts for stakeholder requirements and deliverables. Coordinated with cross-functional teams to successfully implement 25+ network infrastructure upgrades and new installation projects. Resulting in approximately 15% increase in network stability and reliability Facilitated the implementation of 30+ telecommunication and network data integration room build-outs. Resulting in approximately 20% increase in user capacity and 20% reduction in downtime Facilitated approximately 15 application software design and infrastructure technology integration projects. Resulting in 95% satisfied stakeholders, clients and end usersCERTIFICATIONSProject Management Professional (PMI)Professional Business Analyst (PBA)Six Sigma, Agile & Scrum (IBT) currently enrolledEDUCATIONMasters in Information Technology (UoP) GPA: 3.77 Phoenix, AZ 03/2009 Bachelors in Information Technology (UoP) GPA: 3.60 Phoenix, AZ 12/2007 Certified Electronics Technician (CET)United States Army (Central Office Supervisor)SKILLS - Project Manager & Business AnalystMicrosoft Project Management, project planning, coordination, monitoring & controlling, project execution,, project methodology (Predictive, Waterfall, Hybrid, Agile), Management (team, schedule, communications, change, risk mitigation strategies, customer, stakeholder, security, training, work breakdown structure, database systems, documents, business, network infrastructure, budget, cost estimate, cost forecast, purchasing, process). Software Development Life Cycle (SDLC), Business Analysis, problem solving, process improvement, data quality, data transfer, RFIs, RFPs, RFQs, feasibility studies & analysis, process improvement, IT Construction, requirements elicitation and validation, stakeholder engagement, assessments, regulatory compliance, disaster recovery, data migration, technology systems, software design, implementation, upgrades, Translate user stories to technical solutions and features Skills - Technical, SoftwareMicrosoft Project, JIRA, Excel, Word, Powerpoint, Visio,Visual Basic, SharePoint, Clarity, Remedy, Cisco Networking, Cisco IOS Configuration, Device installation & troubleshooting), technical support, computers, Systems Monitoring (, Software & Firmware Upgrade, Interpret construction drawings and specifications, Field Service, Low-voltage cabling, Voice Over IP, Data Collection, Telecommunications, Electronic Health Record, Engineering Schematic Diagram, Harvard Graphics, Access, Java, Microsoft Office Suite, HTML, XML, C++, Visual Basic, Flow Charting, Process Map, BGP, OSPF, IGRP, EIGRP, RIP, TCP/IP, VPN, LAN, WAN, Routers, Switches, Low-voltage Cat 3, Cat 5, Cat 6, Fiber Optics MM, SM, MPLS, Wireless, LEC, ISP, DSL, Circuit Analyzers, Wild Packets, HP Openview, Cisco Works, Net Scout, Solar Winds |
