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 BEATRICE OSSEEMAIL AVAILABLE  |  PHONE NUMBER AVAILABLE   |  Queens Village, NY Street Address
       	  Summary
As a dedicated professional with over 15 years in the healthcare industry. I bring a wealth of experience in delivering top-notch administrative services and maintaining high standards under pressure. My background has honed my abilities in quick learning, problem-solving and effective communication with strong skills in building client rapport and a natural inclination for leadership. I excel in dynamic environments and am motivated by increased responsibilities. As a confident, loyal, and resourceful team player, I am eager to apply my expertise in an entry-level certified coder role, contributing significantly to both business and departmental objectives. 	  Certifications
      Certified Professional Coder - Apprentice CPC-A 	  Skills
      Proficient in      Ms Word, excel, the internet and the ability to handle multiple tasks.      Multi-Line Phone Systems      Courteous and Professional      Microsoft Office 	  Experience
Unit receptionist|LIJ Emergency Department - New Hyde Park, NY|03/2008 - Current
      Schedule and confirm patient's arrival      Performs other various receptionist duties and maintains reception area      Collecting, verifying and record demographics      Answer and process overflow of calls such as labs, x-ray and cats can results      Maintain patient and correspondence transcription records      Collect, sort, files locate and distribute needed information, materials, records and paperwork      Performing light typing duties such as admitting or discharging patient from the computer      Performing a variety of clerical duties, not excluding, supporting the patient care unit, and transmitting discharge notices to appropriate departments. 	  Education and Training
York College of The City University of New York |  Jamaica, NY | 05/2004
Bachelor of Science: Community Health Services
LaGuardia Community College |  Long Island City, NY
A.A.S. Degree: Occupational Therapy Assistant
GPA: 3.7 Dean's List 	  Languages
Speak, read and write English, French and Creole. 	  Accomplishments
      Consistently maintained high customer satisfaction ratings.      Created highly effective new program that significantly impacted efficiency and improved operations.