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Click here or scroll down to respond to this candidateCandidate's Name
Salesforce DeveloperPHONE NUMBER AVAILABLE EMAIL AVAILABLELinkedIn: https://LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYAs a Salesforce Certified Professional with 10+ years of IT experience, I expertise in Salesforce.com and Force.com. During this time, I have focused on configuration, customization, integration, communities, and lightning migration from classic to lightning. I also have extensive experience in developing lightning components using the lightning design system. In addition to my Salesforce experience.Using Community Builder create community pages for customers and used the SLDS for styles and APEX classes for DML operations.Used Apex Data Loader to Insert, Update, and Import data from Microsoft Excel into Salesforce.com.Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.Migrated customer Service Center from Legacy System to completely new Salesforce Financial Service Cloud. (New Salesforce Implementation)Salesforce.com implementation & Customization using Apex (Classes, Controllers, Triggers), Apex Scheduler, Batch Apex, Apex Web Service, Visualforce Pages, Custom Tabs &Objects, Analytic Snapshots, Dashboards.Experience in Administration, Configuration, Implementation, Development and Support of Salesforce CRM and Salesforce SFA applications based on Apex Language and leveraging Force.com.Created Vlocity Cards and Vlocity Actions to display on the community portals.Strong understanding of integration patterns, protocols, and standards such as SOAP, REST, IDoc, RFC, and Data.Developed and implemented Mulesoft API integrations for data processing and transformation.Extensive experience in customization, configuration, Eclipse IDE, Apex, Visualforce pages.Experience in System Integration using Web Services API - SOAP API, REST API.Salesforce Integration with external apps using Salesforce API, REST/SOAP based Webservices and External Objects.Created the Validation Rules, Approval Process, Workflows, Process Builders for automated lead routing, lead escalation and Email Alerts.Experience with SAP middleware solutions like SAP NetWeaver, SAP Process Orchestration, or SAP Cloud Platform Integration.Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, data utilities, Analytics, sales, Marketing Cloud, ServiceMax, and Support Administration.Experience in using client side and server-side controllers in Lightning Design.Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.Experience working with the Financial Services Cloud to provide personalized service to the client and increase the productivity.Experienced in Conga Mail Merge, Conga Composer and Conga Conductor and in creating Conga Template and Quick Merge Links.Experience with the integrating SFDC and AppExchange partners such as MARKETO, CPQ/APTTUS (Config, Price & Quote)Experience in Apttus CPQ Configuration and involved in quoting and pricing, order management, product configuration.Created Custom objects for Quote and Quote lines and captured quote information for CPQWorked with client-side developers and business analysts in developing configuration models in the CPQ workflow.Implemented Quote to cash solution using Apttus CPQ and salesforce integration for automating quoting, contracting, and billing process.Configured Salesforce Billing for streamlined subscription management and seamless integration with external systems, ensuring synchronized data flow.Generated insightful revenue reports, maintaining compliance with regulatory requirements, and collaborated cross-functionally to address diverse billing needs.Worked on multiple Input, Display, action functions in the Vlocity Omni script Designer.Knowledge of B2B Commerce and B2C Commerce for e-commerce solutionsContinuous learner, staying updated with the latest Data Cloud features and best practicesProficient in utilizing Data Cloud to gather, analyze, and interpret customer data.Experienced in Conga documents and generation process followed by DocuSign integrationWorked on creating conga Clause types, Clauses, Queries, Generating Solutions, creating template using template builder.Involved in end-to-end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc.Customization of Apttus product by using Salesforce features like triggers, VF pages.Design, develop and implement solutions for the Apttus CPQ system deployed on the Salesforce platform.Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.Involved in developing salesforce Lightening Apps, Lightning Web Components, Controllers and Events.Fixed issues with custom Lightning Event Management app on styles & controllers for in-built apps.Worked on Service Console Lightning application which contains multiple number of Lightning Web Components (LWC).Proficient in Salesforce Apptus CPQ and experienced in configuring and customizing CPQ solutions for clients.Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.Trained and deployed Einstein AI models to automate data entry and reduce manual errors by 75%I have provided Salesforce solutions to client, ranging from Salesforce Commerce Cloud, Sales Cloud, Service Cloud Desk.com, Salesforce Lightning components and Lightning Apps.Experience in using different tools like GitHub.Experience in SAP integration of salesforce using Apex, Visualforce, REST API, Lightning UI and Governor limits and also integrating salesforce with the third-party applications like Java, GITHUB, Jenkins and Oracle.Experience working under Agile environment, Scrum Methodology.Good knowledge in devOps, source control tool GitHub and CI/CD tool Jenkins.Experience working on Azure DevOps for performing CI/CD integrations and as a repository.TECHNICAL SKILLSSalesforce TechnologiesSalesForce.com, Force.com, Sales Cloud, Service Cloud, Marketing Cloud, LWC, Lighting components, CPQ, Apttus CPQ, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, ServiceMax, s-Control, Apex Web Services, Partner WSDL & Enterprise WSDL, Workflow and Approvals, Dashboard, Analytic Snapshots.Salesforce ToolsForce.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com PlatformETL ToolsData Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatics.LanguagesApex, C/C++, Java, J2EE, HTML, XML, CSS.DatabaseSQL Server 2008, Oracle, MySQL.WebHTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.ToolsMS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.Web ServersIBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.xPlatformsUNIX and Windows (NT/2000/XP/Vista/7)EDUCATIONBachelor of Technology: Electronics & Communication Engineering, JNTUK, India - 2012CERTIFICATIONSCertified by Salesforce Administrator.Certified by Salesforce Platform Developer-1Certified by Salesforce Platform Developer-2Certified by Salesforce Sales Cloud ConsultantCertified by Salesforce Service Cloud ConsultantPROFESSIONAL EXPERIENCEMeta Plano, TX Jan 2023 to PresentRole: Salesforce Vlocity DeveloperResponsibilities:Created Custom Objects and fields for transactional and contractual information.Managed the team of 6 developers and designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework.Collaborated across teams to align Marketing Cloud with business strategies.Conducted training sessions to enhance team proficiency in Marketing Cloud.Designed and developed personalized user experiences within the Experience Cloud environment.Applied hands-on technical expertise in Salesforce Marketing Cloud, utilizing AMPscript, JavaScript, HTML, and CSS.Demonstrated proficiency in SOAP/REST APIs within the Salesforce Marketing Cloud environment.Executed technical development tasks in Email Studio, Automation Studio, Journey Builder, and Mobile Studio.Utilized a range of tools and technologies as necessary for the technical development of Salesforce Marketing Cloud.Applied a comprehensive skill set to drive effective solutions and optimizations within Salesforce Marketing Cloud.Developed complete Case Management for Financial Service cloud and customized completely in Lightning without using Visualforce pages.Lead on project to migrate eFinancial Professional legacy application to advisor and Digital Portal, including decommission of legacy apps.Implemented Salesforce Marketing Cloud to enhance customer engagement.Utilized Marketing Cloud analytics to derive actionable insights.Performed the role of SFDC Developer, Lightning Developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.Upgraded some Apps from Salesforce Classic to Lightning Experience to develop a rich user interface and better interaction of pages.Implemented Vlocity Cards and Templates to optimize the presentation of data and improve user engagement.Developed component using Lightning Aura Framework.Experience with Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash.Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements, using Apttus CPQ within the exclusively developed framework.Create journeys and implement marketing campaigns using marketing cloud tools like Journey Builder, Email Studio, and Automation Studio.Maintained complex investment portfolios Using Financial Service Cloud while maintaining meaningful relationships with each and every client.Implemented Vlocity DataPacks for efficient data migration and deployment across environments.Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.Migrated the emails from the old platform to Salesforce marketing cloud platform.Pricing factors like variance pricing, volume-based pricing, attribute-based pricing has been configured using Steel brick CRM.Provided technical support and issue resolution for Vlocity applications, addressing configuration, integration, and functionality challenges.Proficient in configuring and implementing SAP integration scenarios using SAP PI/PO or SAP Cloud Platform Integration.Integrated Einstein AI with Salesforce's Marketing Cloud to create personalized email campaigns based on customer behavior dataPerforming data cleansing and data enrichment using Data cloud tools.Developed a chatbot using Einstein AI to improve customer service response times by 50%Developed multiple number of Lightning web components (LWC) regarding servicemax case console page.Created multiple Lightning Web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better.Experience in Force.com Apex Classes, Apex triggers Integration, Visual force and Force.com API. Development using custom lightning web components (Aura and LWC).Created Lightning web components (LWC) and apps combining Lightning Design system, Lightning App Builder and Lightning Component features.Proficient in utilizing Salesforce Data Cloud to gather, analyze, and interpret customer data.Implemented Salesforce Lightning web components (LWC) for small set of users within the organization, developed Lightning components and server-side controllers to meet the business requirements.Migrating existing Aura Components and Visual force page to lightning web components (LWC) to improve application performance by following web standards, shadow DOM, custom elements, templates, ECMA Script, events.Conducted unit testing and participated in system testing to ensure the reliability and performance of Vlocity solutions.Collaborated with development teams to automate the build and deployment processes using Copado.Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.Deloitte Sanford, FL Sept 2021 to Dec 2022Role: Sr Salesforce DeveloperResponsibilities:Develop Apex triggers, apex classes, batch apex and schedule apex to automate the business processes.Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queue able apex and scheduling jobs using apex scheduler.Integrated Vlocity with Salesforce Community Cloud to provide a seamless experience for external stakeholders.Created Batch Apex classes for batch execution and updating of related fields.Created the Batch Apex, Schedule Apex, Triggers, and Workflows for Email Alerts and Field Updates.Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.Designed, developed, and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.Executed different kinds of asynchronous processes by using Platform Events, Future Methods, Batch Apex and Schedule Apex.Experience in writing Apex Triggers, Apex classes, Batch Apex, Schedule Apex and Queueable Apex, Future Methods, SOQL and SOSL statements.Worked on Platform Events to connect business processes in Salesforce and external sources through the exchange of real-time event data.Worked on processing the large amount of data by using the Batch apex, Schedule apex.Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Web Components for small set of users within the organization.Created multiple Lightning Web Components added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning web component look and feel better.Built customized Lightning web components replacing the existing ones using JavaScript on the client side and Apex on the server side.Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.Replaced all the JavaScript buttons with Quick Actions or Lightning Web Components in Lightning.Implemented Vlocity DataPacks for efficient data migration and deployment across environments.Configured Jitterbit's monitoring dashboards and reports to provide visibility into integration performance and usage.Familiarity with SAP modules and applications, such as SAP ERP, SAP CRM, SAP BW, or SAP SuccessFactors.Collaborated with compliance teams to ensure that the use of DocuSign within Salesforce adhered to legal and regulatory requirements.Configured DocuSign's reporting and analytics features to track document signing metrics and identify areas for improvement.Worked extensively in force.com sites with Customer community.Used SOQL & SOSL for data manipulation needs of the application using platform database objects.Implemented Salesforce Development Cycle and Financial covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.Used the sandbox for testing and migrated the code to the deployment instance after testing.Environment: Salesforce.com, Force.com, Data Loader, SAP integration, Vlocity, Apex CSAPlasses, Controllers, Triggers, Visualforce, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle.Zoetis Parsippany, NJ Nov 2020 to Aug 2021Role: Salesforce DeveloperResponsibilities:Designed and developed Apex Classes, Controller Classes, Controller Extensions and Apex triggers for various functional needs in the application.Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.Developed Visulaforce page with apex controller, batch apex, Triggers and Schedule apex.Extensively used tools such Informatica for integration of data with legacy ERP system.Created OAuth 2.0 security for REST API's by incorporating the current SOAP authentication mechanism.Developed message flows and message sets to handle EDI Transaction sets.Involved in building Lightning components and process builder.Designed workflow rules and specify related tasks, time triggered tasks, email alerts, filed updates to enable business logic.Designed, and developed the custom objects, record types, formula fields, validation rules, page layouts, workflow rules, tasks, emails and alerts to track customer related tasks and activities.Experience in data migration and integration using data loader.Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects.Extensively worked on the lightning web components (LWC).Worked on ServiceMax Console Lightning application which contains multiple number of Lightning web components (LWC).Developed multiple number of Lightning web components (LWC) regarding service case console page.Worked on advanced JavaScript and HTML elements for developing the LWC components.Migrating aura components to Lightning Web Components.Hands on experience in Administration setup like manage Users, Security Controls and Data Management on sales cloud.Worked on different SFDC implementations like Sales Cloud, Service Cloud, Marketing Cloud, Chatter and App-Exchange applications.Actively develop and improve JIRA skill set by keeping aware of JIRA industry.Created Branches, Labels and performed Merges in Stash and GIT.Configured the GitHub repositories and created the user level access to the project repositoriesCreate storyboard of backlog items in Agile and develop item according to business needs.Environment: Service Cloud, Sales Cloud, SalesForce.com Platform, Lightning, Visual force, Pages, Apex, Visual force, Apex Classes Apex triggers, Batch Apex, Schedule Apex, SOAP, REST., Jira, Git, Git Hub, AgileRockwell Automation Milwaukee, WI Aug 2018 to Oct 2020Role: Salesforce CPQ DeveloperResponsibilities:Worked with the user group for Requirement gathering throughout the Planning and Implementation.Design, develop and implement solutions for the Apttus CPQ system deployed on the Salesforce platform.Developed Quote documents using X-Author for word, also developed customized login screen for community user and functionality to redirect user from Salesforce to Apttus CPQ Quote creation using APTTUS API's, Apex, Visual force and Triggers.Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.Developed complete Case Management for Financial Service cloud and customized completely in Lightning without using Visualforce pages.Knowledge of Apttus development.Worked on various sales force objects like Accounts, Opportunities, Products and Reports.Created profiles and implemented Object level, Field level and Record level security. Created Custom labels and used them in validation rules to parameterize the validation rules.Strong understanding of Salesforce standard objects and Apttus CPQ application.Configure in Salesforce.com CRM to facilitate Apttus implementation.Developed in Apttus CPQ, LDAP and Integration with Share point.Created record types and page layouts and assigned page layouts to the record types. Created custom report types and generated report using the report types.Developed various custom objects, tabs, components, visual force pages and controllers.Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.Familiar with Apttus admin settings, Apttus custom settings and DocuSign settings.Implemented in CPQ Merge Service, Configuration and Pricing APIs (Apttus customization).Developed in configure price quote (CPQ) app such as Apttus.Created workflow rules and defined related tasks, Time triggered tasks, email alerts, field updates to implement the business logic.Developed integrations to Integrate Data from Salesforce.com using SFDC APIs.Worked on the designing of Test plans, Test scenarios and Test case for integration and performed user acceptance testing Writing Unit Test scripts for test coverage.Involved in end-to-end testing and configuration enhancements for the CPQ and CLM functionalities.Created integration with Apptus CPQ and CLM applications and automating processes on Salesforce platform.Involved in data cleanup and mapping in data migration project.Worked on Sales and Service Cloud communities sharing business process extend them across offices and departments, and outward to customers and partners.Created Visual Force Mail templates and Automated Email Process to send installation instructions to new and existing customers.Developed various Apex classes, Controller classes and Apex triggers for various functional needs in the application.Created Apex web services, which are consumed by backend systems using OAuth. Created cases by performing DML operation using Salesforce APIs.Implemented Data Loader through the Command Line Interface to extract the data from database.Created a custom business calendar and used it in triggers to calculate the due dates.Environment: Salesforce.com, Sales cloud, Apex classes, CPQ, Apttus CPQ, Financial Service Cloud, controllers, Visualforce, HTML5, JavaScript, Web Services, WSDL, Data Loader, UAT.Wolters Kluwer Riverwoods, IL May 2017 to July 2018Role: Salesforce Developer / AdminResponsibilities:Worked with various salesforce.com Objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.Defined lookup and master-detail relationships on Objects and created junction Objects to establish connectivity among Objects.Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into SFDC.Developed Apex Classes, Controller Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API and Apex Triggers for various functional needs in application.Migrated data from external sources and performed insert, delete, upset, export operations on millions of records.Interacted with Salesforce.com premium tech support team on a regular basis.Developed various Custom Objects, Tabs, Components and Visualforce Pages.Maintained user roles, security, profiles, and workflow rules wherever necessary.Worked with Encryption project to support Corporate Security directive to encrypt all sensitive data at rest within Production environments.Grower Solutions July 2012 to June 2016Role: Java DeveloperResponsibilities:Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing newProvided development, implementation, and updating focusing on Sales cloud and Service cloud.Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, solutions.Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow Approvals.Implemented Case Assignment Rules to direct the case to appropriate groups such as Stories and PCS Central Support.Defined objects and Field Level Security for different profiles.Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.Enhanced Apex Class and Visulaforce Page to create a custom Related List, showing activities for selected contacts or clients.Created and maintained Reports and Dashboards to provide fast access to key business metrics.Responsible for weekly and monthly data export, updates, and backup for the organization.Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, visual Force Pages, XML, Triggers, API. |
