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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Jacksonville, Florida Street Address
Highly skilled individual with experience in operations, team collaboration, regulatory compliance, and strategic planning. A results-oriented professional with proven success in implementing effective process improvements.SKILLSData AnalysisFinancial Management Verbal and Written CommunicationTraining and DevelopmentEXPERIENCESMALL BUSINESS OWNERHandmade For YouJacksonville, FLORIDAAugust 2011 - PresentManaged all aspects of business ownership and operational management, keeping business running smoothly.Analyzed sales data to identify trends and develop plans to capitalize on opportunities.Developed and maintained relationships with clients and business partners.Built strong relationships with vendors to ensure timely delivery of materials at competitive prices.SENIOR CREDIT ANALYSTMBNA/Bank of AmericaWilmington, DELAWAREJanuary 1994 - May 2012Analyzed financial statements and creditworthiness of potential customers to assess risk and set appropriate terms for new accounts.Managed multiple projects simultaneously while meeting strict deadlines within an ever-changing environment.Developed strategies to reduce the occurrence of false positives generated by the system's automated fraud detection rules.Established relationships with external stakeholders such as law enforcement agencies to exchange information about fraud trends.Coordinated efforts between different departments within the organization to ensure successful implementation of projects related to credit and anti-fraud initiatives.EDUCATIONHIGH SCHOOL DIPLOMABrandywine High School, Wilmington, DEJune1988LANGUAGESEnglish Native American Sign Language Intermediate |