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Click here or scroll down to respond to this candidateCandidate's Name
Baltimore, Maryland PHONE NUMBER AVAILABLE EMAIL AVAILABLESELF-MOTIVATED RESULTS-ORIENTEDResourceful in the face of challenging situationsExcellent customer service, communication, and organizational skills.Work well within a team. Strong attention to detail.WORK EXPERIENCEReal Estate Servicing SpecialistS3 Shared Service Solutions, Linthicum, MD12/2021 - PresentResearch real estate secured loans for three partner credit unionsServe as subject matter expert regarding all real estate loan servicing questions and initiativesComplete verifications of mortgageProcess real estate loan payoffsRespond to all inquiries by internal and external members of the credit union partnersComplete transactions to member loan accountsComplete loan servicing requestsEnsure compliance with all state and federal regulationsCommunicate with other departments to process general requests and reconcile any accounts associated with real estate servicingProcess ACH reversalsProcess all payments that were batched from the previous dayCreate fixed rate accountsRecruiterUPS Contractor, Baltimore, MD8/2021 - 11/2021Managed a high volume of applicantsSourced candidates via industry databaseInterviewed candidatesScreened resumesConducted phone screeningsFiled paperworkScheduling CoordinatorATI Physical Therapy, Baltimore, MD9/2019 - 6/2021Strategically planned patient appointments and employee shiftsTracked company equipment and secured orders when inventory was lowMonitored company progress and determined appropriate project timelinesOrganized company and employee data through timesheetsAdministrator Assistant SupervisorBlack Horse Carriers, Glen Burnie, MD1/2017 - 4/2019Spoke with clients to provide order status, notification of late delivery, issues regarding delivery of freight, and updatesAddressed customer complaintsResearched dealership parts delivery issuesManaged accounts with order number, pricing, and delivery timeProperly and accurately documented accountsProcessed payroll including deductions, salary increases, and adjustmentsSupported recruiting, new hire paperwork, and orientationPlanned, directed, and coordinated all administrative functionsAccounts Payable AdministratorCenterline Drivers, Baltimore, MD9/2013 - 8/2016Maintained and updated employee filesRecruited new employees and supported the new hire processEstablished a good rapport with employeesResolved employee issues and concernsBuilt relationships with clients while taking orders, scheduling loads, and monitoring loadsShift ManagerPizza Hut, Baltimore, MD4/2008 - 9/2012Analyzed sales on a continual basis while taking corrective actions for the company to meet weekly sales growth targetsEnsured the stores equipment and facilities were properly maintainedInventoried the stores suppliesSupervised a group of crew membersCoached and trained new crew membersResolved customer complaints and concernsControlled the stores daily operations by scheduling work shifts among employeesEDUCATIONDiploma, 2012Parkville High School, Baltimore, MD |
