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Click here or scroll down to respond to this candidate Bookkeeper / Customer Service SpecialistResults-driven administrative specialist with a proven track record in data entry, document management, and administrative support. Proficient in team collaboration and effective communication, with a keen eye for detail and a dedication to accuracy. Skilled in calendar and email management, adept at meeting facilitation and deadline-oriented tasks, and a passion for delivering accurate, relevant, and timely information to clients, vendors, and team members. Core competencies include:SKILLS Team Collaboration
High-Pressure Expertise Effective Communication Deadline Oriented Critical Thinking Data Entry Meeting Facilitation Microsoft Suite Attention to Detail
EXPERIENCE
Mar 2024 Present QA Clerk, ATI Forging Materials | Irvine, CA Load and Heat map data entry, document scanning and filing
Certification review for process verification
Weekly material release oversight and administrative support for QA department
Cataloging and preparing documents for storageJuly 2023 Sep 2023 En Route Air Traffic Controller Trainee, FAA | Oklahoma City, OK Collaborated with team members to coordinate and manage air traffic, promoting a seamless flow of information and services Applied air traffic knowledge to engage in critical thinking and problem-solving, ensuring efficient and safe air traffic management Successfully developed and maintained confidence to operate exceptionally well under high-pressure and stressful situations Developed strong communication skills to convey critical information Exhibited the ability to analyze complex situations promptly, making sound decisions under pressure to guarantee the smooth flow of air trafficApr 2022 July 2023 Administrative Coordinator, VMS Inc. | Laguna Woods, CA Managed three monthly boardroom meetings involving directors and department executives, ensuring seamless coordination and facilitation Supervised and organized biweekly meetings for residents, maintaining oversight of attendance and related administrative tasks Systematically collected and recorded traffic citation history, as well as managed payments to security, ensuring accurate and up-to-date financial records Timely payments to more than 20 vendors, maintaining strong vendor relationships Assumed responsibility for updating and maintaining the Director of Security's calendar and email, efficiently scheduling private meetings as requiredJan 2022 Apr 2022 Marketing Manager Trainee, Experiential-Inc | Huntington Beach, CA Participated in 35+ leadership enhancement seminars to refine managerial skills
Conducted comprehensive onboarding sessions, imparting knowledge and expertise in marketing and sales strategies to new team members
Completed extensive business training encompassing payroll management, inventory control, and other crucial aspectsMay 2021 Jan 2022 Lead Barista, Seven Seas Roasting Co | Aliso Viejo, CA Conducted comprehensive staff training, ensuring quality control and consistency in espresso preparation Optimized workflow, reducing customer wait times by 15 minutes per hour Educated baristas on espresso extraction, steaming, and intricate latte art techniques Operated high-end espresso machines, including Sanremo and La Marzocco modelsMay 2008 - Apr 2021 Various Customer Service Industry Jobs | Orange County, CA Developed adaptability, communication finesse, and problem-solving to uphold client satisfactionEDUCATIONAug 2015 - Jan 2020 BBA Management, Florida International University | Miami, FLSep 2012 - May 2014 Undergraduate, Saddleback Community College | Mission Viejo, CA |
