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Candidate Information
Title Social Worker Customer Service
Target Location US-OH-Cincinnati
Email Available with paid plan
Phone Available with paid plan
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GWENDOLYN D. BROWN MSW LSWStreet Address
EMAIL AVAILABLE PHONE NUMBER AVAILABLEzPassionate professional seeking challenging, rewarding opportunity to apply my considerable skills and experience within an organization focused on improving the quality of life for vulnerable populationsCore Competencies & StrengthsExperience in Healthcare Environment Extensive Field ExperienceGrant Writing and Grant Management Program Development and OversightClassroom Instruction/Training Superior Client/Customer ServiceEducationMaster of Science, Licensed Social Worker Social Work University of CincinnatiBachelor of Arts Social Science Liberal Arts University of CincinnatiInternship at Cincinnati Childrens Hospital ER Dept. Psychological Evaluations 880 hoursCincinnati Center for Clinical and Translational Science and Training(Community Leaders Training Institute, 2012)NASW/Ohio Chapter MSW 2011 Student of the YearCoursework in Mental Health Program University of CincinnatiVolunteerism/LeadershipSickle Cell Affected Families of Greater Cincinnati (Founding President)Member, National Association of Social Workers (NASW)Charter Executive Board Member, Phi Alpha National Honor Society(Pi Sigma Chapter, Social Work)Board Member Vice President, Parents Across Cultures (PAC), St. Xavier High SchoolPROFESSIONAL EXPERIENCEA Ray of Hope, Cincinnati, OH Nov 2023-PresentComplete Psychosocial and Treatment Plans of each patientProvide weekly/bi-weekly therapuetic sessionsFee for Services programBlueRidge Vista, Cincinnati, OH Feb 2023- Dec-2023TherapistComplete Psychosocial and Treatment Plans of each patientAttend daily Multidisciplinary Treatment teamsComplete discharge/aftercare plansLandmark Health, Mason OH Feb 2022-Feb-2023Social WorkerWorked with multidisciplinary teams to provide in-home wrap around servicesCompleted regular updates on progression of goals setCatalyst Counseling LLC, West Chester, OH Oct 2020-Jan-2022Independent Counselor/Therapist Completed initial intake process which includes completion of Diagnosis Intake Assessment, including goal settingProvided diagnoses tithe studentsProvided weekly/biweekly therapy sessions to deal with diagnosesCompleted regular updates on progression of goals setHold Medicaid and NPI# to obtain payment for servicesAssurance Health System, Cincinnati, OH July 2019-Apr-2021Social WorkerCompleted Psychosocial and Treatment Plans of each individual that becomes a patient of the facilityRan Care Conferences on each patientRan therapeutic/interactive groups for patientsProvided 1:1 counseling utilizing therapies such as CBT, DBT, etc.Council on Aging of Southwestern Ohio, Cincinnati, OH July 2018  May 2019SupervisorOversaw and optimized work of 12 Recovery Managers performing high-quality care coordination workManaged team with emphasis on organizing workflow and maximizing efficienciesCreated/revised policies and procedures based upon COA clinical standards and contractsDeveloped and managed partnerships/relationships with outside agencies to ensure compliance with Ohio Department of Medicaid (ODM)Completed monthly audits of Recovery Managers cases for submission to ODMCareSource, Dayton, OH June 2016 - June 2018Community Care ManagerInstituted comprehensive psychosocial assessments on members (clients)Provided care coordination as neededPerformed peer-to-peer audits on member casesHumana, Cincinnati, OH June 2014-June 2016Community Health EducatorProvided clients with comprehensive educational material for chronic conditionsPerformed follow up calls to ensure clients are knowledgeable regarding their chronic conditionsCincinnati State Technical & Community College, Cincinnati, OH June 2012 - June 2015Adjunct ProfessorTaught social work and sociology coursesFacilitated career exploration for studentsIntegrated technology into classroom instructionReferences available upon request

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