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Based in New Orleans, LA PHONE NUMBER AVAILABLEEMAIL AVAILABLEAccomplishments and ExpertiseHighly effective communication skills both verbal and writtenStrong editing, writing, and proofreading skillsProficient in all Microsoft Office programs including desktop publishing softwareStrong team leader and team playerHighly organized which allows for flexibility as company priorities shiftAbility to create and maintain databases for mailing or customer billingSkilled in organizing meetings, conferences, and company training sessions Professional Experience2009-2023 Tech Evolution Partners/former Co-ownerNew Orleans, Houston, ChicagoEditorEdited training materials and documentation created for all new and recurring clients. 2008-2009Tulane University Financial AidNew Orleans, LASenior Program Coordinator/Documentation Specialist Collected and submitted payroll, and HR action documents for the Department. Submitted travel reimbursement, vendor payment requests to accounting. Maintained all budgetary records for the Department. Updated and published Department booklets and brochures. Organized needed training for employees. 2002-2006Downtown Childrens Learning PlaceChicago, ILMarketing & Promotion Representative/Preschool Instructor Through effective database updating and management, sent out targeted direct mailings which resulted in 100% enrollment capacity and built a 2 year waiting list for the center. Created and distributed marketing materials which included brochures, newsletters, and calendars. Planned and supervised weekly and summer field trips for the center. Developed and implemented lesson plans for preschool class.1999-2002 International Survey Research LLCChicago, ILEditor/TrainerDirectly supervised, managed, and evaluated freelance editors projects. Produced, shipped, and tracked final reports for high-end clients such as General Motors, American Airlines, Lucent, and Toyota using both verbal and written correspondence. Designed and presented orientation material for worldwide staff. Instrumental in the development of new program used within the company to produce client reports.1998-1999 CyberPlus CorporationChicago, ILDocumentation SpecialistDirectly corresponded with clients to create effective users guide for the companys electronic patient tracking program. Designed and produced marketing materials to increase client enrollment. Consulted with program developers to make necessary improvements to program per clients request.1994-1998 East Carolina University-English Department Greenville, NCAdministrative Assistant/Editor/InstructorWorked directly with English professors and students to create departmental newsletters and calendars. Edited over 30 manuscripts per issue of North Carolina Literary Review allowing managing editor more time to solicit manuscripts. Maintained subscription database for mass mailings of department magazines. Copyedited blue lines and mock-ups of NCLR which saved the department money on correction-based reprints of the magazine. Designed and produced brochures and booklets for department. Delegated and supervised interns and assistants used within the English department.Education1998 Master of Arts (English), East Carolina University, Greenville, NC Concentration in Technical/Professional communication 1997 Bachelor of Arts, East Carolina University, Greenville, NC English major with minor in historyMagna cum LaudeVolunteer & Advocacy for Community Betterment2006 - 2008 International Association for Human Values, New Orleans 2004 2006 Rainbow House Domestic Violence Shelter, Chicago 1981 1990 Childrens Advocate fighting Domestic Violence, Gahanna, Ohio 1980 1990 Girl Scout Mentoring Leader, Gahanna, Ohio References Available Upon Request |