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Click here or scroll down to respond to this candidateCandidate's Name
Street Address * PHONE NUMBER AVAILABLE * EMAIL AVAILABLECAREER OBJECTIVEDedicated and detailed oriented Insurance Adjuster with 4 years of experience in assessing and managing claims. Proficient in conducting investigations, analyzing policy coverage, and negotiating settlements. Im seeking to leverage my expertise to contribute to the success of your company.CORE COMPETENCIEProficient in using industry-specific software to streamline claims processing.Proven track record of efficiently processing insurance claims for various types of policies.Analytical and investigative skills, with a keen eye for detail.Strong understanding of insurance regulations, policies, and procedures.Effective communicator and negotiator, able to maintain positive client relationships.Over a decade of work experience in various management roles.PROFESSIONAL EXPERIENCEPilot CatastropheField AdjusterOctober 2021 - October 2024Managed a caseload of hail/wind property claimsConducted investigations to determine coverage, liability, and damages.Utilized claims management software NextGen to document and process claims efficientlyEfficient in using SettleAssist to outline estimates.Handled Large Loss Hurricane ClaimsCreated footprints prior to paying policy limitsAuthority to settle in the fieldAlacrity SolutionsField AdjusterFebruary 2021 September 2024Investigate properties for freeze and sewage back up. Created estimates outlining repair costs in Xactimate.Mapped all claims in XactAnalysis, ensured all documents uploaded correctly, and responded to the inside adjusters inquires in a timely manner.Efficiently handled high case water claims with accuracy and careHandled large loss claims that exceeded $100kGathered and documented contractors invoices and estimates, to process supplementsInvestigate properties for wind/hail damages, and created estimates outlining repair costsUtilized Symbility to process Liberty Mutual claims efficientlyInspected Progressive wind/hail claims, in Iowa and TexasInspected Stillwater wind/hail claims, in IowaObtained USAA Certification, and handled claims in multiple statesThe Best Claims SolutionsDesk & Field AdjusterDecember 2022 June 2023Cat Desk Adjuster for UPC first contact, reviewed Field Adjusters reports, assigned adjusters to reinspect properties, setup water mitigations, collaborate estimates, and settle claimsHandled the contractors supplement requestIssued payment to the insureds, and vendorsUpdated the insured of the claim status, and followed up on the promised dateDetermined coverage based on the policy limitsCat Field Adjuster for State Farm inspected, created estimates, and settled large loss residential/commercial properties in Oklahoma CityEA RenfroeField AdjusterJuly 2022 March 2023Documented claims utilizing ECS and XactimateMet with the insureds contactors and Public Adjuster to inspect the riskEffectively handled difficult calls from the insured, Public Adjusters, and contractorsCommunicated with business owners, managers of commercial properties, and addressed concernsOutlined estimates, and settled wind/hail claims in ChicagoHandled farm and crop wind/hail claims in MinnesotaCompleted a State Farm wind assignment in CaliforniaClutch Fitness ClubPersonal TrainerMarch 2018 PresentOnline, and face to face marketingEnter and edit customer orders, send order confirmations/reports to customers, and schedule trucks for customer deliveriesInventory ControlConduct preliminary meetings with potential clientsCreate and post training schedules for fitness clientsConduct one on one personal training sessions with clients, assessing their fitness levels, goals, and limitations to develop customized exercise programsProvide instruction and guidance on proper exercise techniques, ensuring safety and effectivenessTrack process and adjust programs as needed to achieve desired resultsOffer nutritional advice and meal planning to complement exercise programsEducate clients on exercise physiology, anatomy, and injury prevention to enhance their understanding of fitness principles.ChelleCommVice PresidentNov 2018 July 2022Manage a team of executives in a high volume and production driven sales environment, and consistently surpassed the company targeted benchmarks.Monthly sales increased by 37%, funding 45%, and cancellation decreased by 42%Developed procedures to make processes more efficient, updated operation manuals, and created analytics to highlight the companys benchmarksComposed competitive compensation plans for the sales departmentEstablished and maintained relationships with the companys vendorsCreated a customer retention department to ensure the company retain existing clientsBrinks Home SecurityBusiness Driven Quality ManagerNov 2014 October 2018Developed and implemented a quality system to ensure both compliance and standards were met by the Retention, Relocations, and Winback departments.Support activities to attract and develop quality talent through hands on recruiting, hosting information sharing sessions, and mentoring of early talent.Overseen a team of Managers that coached and developed new hires for the first 90 days prior to assigning them to their designated departments.Hosted monthly meetings with the VP, Department Directors, and Managers to discuss the department trends, and competitors strategiesSet standards of performance for quality, and measured progressComposed competitive compensation plans for the departmentsManaged and trained over 80% of the departments employeesEDUCATIONIssa Certified, Fitness Trainer August 15, 2019, Dallas, TXDiploma ATI Career Training Center June 15, 2011, Dallas, TXAssociate of Arts in Business Management Kilgore College August 8, 2006, Kilgore, TXLICENSELicensed Adjuster Property & Casualty April 8, 2019, Dallas, TXADDITIONAL SKILLSProficient in Microsoft Office Products.Strong verbal and written communication skills.Excellent attention to detail.Ability to analyze and interpret information to solve problems.Records ManagementAbility to work tight deadlines.REFERENCESAvailable upon request |
