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PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVESeeking to use experience and communication skills to resolve, enhance, and transform the face of customer interaction.EXPERIENCERaymond L.Goodson Inc.August 2023-March 2024Sync projects from Vantagepoint to Ajera. Upon sync, set up projects per conditions stated in contract/proposals.Track and update project-related records, including contracts, change orders and additional services documentation.Distribute the monthly billing summaries to the responsible project managers after month-end once time sheets are posted.Email monthly invoices to clients.Prism Electric, Garland, TX-Accounts Payable SpecialistMarch 2022-August 2023Manage accurate processing of up to 3,000+ invoices per month in CMiCProcess payments via credit card for immediate paying vendors.Train employees on how to properly utilize the CMiC expense app.Process expenses such as out of pocket expenditure, business mileage and company credit cardsProcess AIA subcontractsReconcile vendor statements, reach out to vendors regarding open invoices.Assist with month end closing (Divvy & WEX)Assist with projects to improve the efficiency and effectiveness of APResearch and resolve all payment issues.Work together with project managers to ensure accurate coding and timely approvals for all overhead invoices.Issue sales tax exemption certificates to vendors based off job and obtain W-9s from suppliers when neededCity Electric Supply, Dallas, TXAccounts Payable ClerkNovember 2016-March 2022Reconcile monthly vendor statements, maintain vendor files, and answer all vendor inquiries.Prepare accounts payable checks (ACH & Manual)Process invoices, expense reports as well as check reports.Complete all assigned data entry duties within the required timeframe.Assist with end of month closing and accounts payable audits.Three way matching invoicesSecurus Technologies, Carrollton, TX Customer Service RepresentativeDECEMBER 2013 - NOVEMBER 2016Educated customers regarding billing and account informationAdvanced to assisting with escalated callsReceived and processed payments in an inbound call center.Provided assistance on accounts in collections to help save the customer accountBaylor Medical Center of Dallas, Dallas, TX Patient Care AssistantMARCH 2010- DECEMBER 2013Assisted patients with care for activities of daily living ensuring that everyday needs are being met.Provided support to nursing staff by offering assistance with bedside procedures, answering/directing call and other duties as assignedEDUCATIONCedar Valley Community College, TXAugust 2009-May 2011Crossroads Academy, TXHigh School DiplomaAugust 2007- May 2009SKILLSExceptional Math and Accounting SkillsData EntryEfficient in Time ManagementExcellent Customer Service Skills in all facetsProficient in Microsoft OfficeCMiC-IntermediateDetail OrientedProficient in ExcelCedar Valley Community College, TX |