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PHONE:PHONE NUMBER AVAILABLE EMAIL: EMAIL AVAILABLEHTTPS://LINKEDIN LINK AVAILABLE Master of Science, Library Information Science & Certificate of Advance study - Data Science Syracuse University School of Information Studies Syracuse, New York Bachelor of Science, Advertising & Minor in Innovation University of Florida Weimer College of Journalism and Communications & UF Innovation Academy Gainesville, Florida EXPERIENCEAugust 2020 December 2020December 2021 - December 2022LEADERSHIP & PROFESSIONAL DEVELOPMENTQuality Assurance Technical SupportAmerican Board of Ophthalmologyo Lead quality control and technical support for the American Board of Ophthalmology's certification process - Oral Examination.o Coordinated digital exam room technical guidance and quality assurance and ensure testing preparedness. o Ensure smooth delivery of Doctor examinations over Zoom by monitoring over 50 candidates per session. o Field test and solve technical issue before, during and after each exam to ensure smooth testing environment. Remote Online Learning FacilitatorLake Wales High Schoolo Teach, tutor and mentor students in all areas of academic subject matter (IB Math, Calc, Geometry). o Facilitate learning through zoom and other educational programs for students learning remotely. o Maintain supportive position for learning by supplementing classes in need. o Support school system during time of need during Covid-19 closure and teacher unavailability due to illness. Associate, Digital InvestmentsHavas MediaOctober 2021 - July 2023Skills and Certificateso Consecutively retain client business - Maintain client contract of over $500m advertising budget. o Renegotiated vendor contracts and utilized existing partnerships to achieve $100m in cost savings, resulting in increased profitability, improved financial performance, and support strategic new initiatives. o Successful led quality assurance on data flows for third party data tracking, contributing to improved KPI tracking and ROI measurement for digital campaigns.o Streamlined asset transfer process with global partner team in India, resulting in 60% faster media updates and optimized business operations. o Cataloged DOFU, creative expiration, and URLs for +100 ad creatives, ensuring 100% accuracy in asset packaging to optimize SEO. o Optimized documentation processes, resulting in a 25% increase in Tissue Utilization Records being added to the database. o Coordinate and quality control patient, medical equipment/implant and surgeon information with customer healthcare facilities. o Successfully source and present required documents for state and federal audits and other internal reporting or ad-hoc requests. o Efficiently retrieved 100+ customer records from TUR Management Software, improving response time and customer satisfaction. Language: Proficient in Spanish - reading, writing, speaking. Computer: Excel, Microsoft Suite, G-suite, Tableau, Power BI, Adobe Illustrator, Qlik. Programming: Certificate of Advance study - SQL, R, Python - Data projects in visualization, data cleaning, data analysis. ExperienceQuality Systems, Data Associate August 2023 - Present RTI Surgical |