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Click here or scroll down to respond to this candidateCandidate's Name
Phone Number: PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLE Frisco, TX, Street Address
Marketing, Data Analyst, Customer Service Specialist I am a results-driven Marketing Expert with a passion for data-driven strategies and a keen eye for consumer insights Skilled in Product and Service marketing & Sales, as well as building & maintaining customer relationships, while resolving issues eciently. I possess strong product knowledge, communication skills, negotiation & networking, skills and the ability to adapt quickly. Seeking to leverage my knowledge & creativity to drive brand success and engage audiences in innovative ways. KEY SKILLSDigital Marketing, DataAnalysis & Market ResearchCertied in Microso Word,PowerPoint, Excel & AccessCommunication Skills, TeamCollaboration & ProjectManagementProblem Solving andDecision MakingMarket Segmentation,Marketing Analytics,Marketing StrategyDevelopment & CompetitiveAnalysisContent Creation, SocialMedia Management &Graphic DesignVersed Data Entry SkillsSEO (Search EngineOptimization), SEM (SearchEngine Marketing), & GoogleAnalyticsBranding Strategy,Campaign Management &CopywritingEmail Marketing, PublicRelations & BrandManagementPROFESSIONAL WORK EXPERIENCEGreenpipe Global Services: The Colony, TX Remote(Customer Service Representative)Oct. 2022- PresentProvide exceptional customer support for industrial machinery and equipment, addressing inquiries, troubleshooting technical issues, and ensuring timely resolution of customer concerns.Coordinate with internal teams such as sales, engineering, and logistics to facilitate seamless order processing, delivery, and a er-sales support, ensuring a smooth customer experience. Proactively identify opportunities to enhance customer satisfaction and loyalty through eective communication, problem-solving, and feedback management processes.Metro Cable & Wireless: Duluth, GA(Marketing Coordinator)Nov. 2020- Oct. 202Executed digital marketing campaigns, including email newsletters and social media content, to promote IT and hardware products to target audiences. Coordinated trade show participation and managed booth logistics, including setup, stang, and promotional material distribution, to showcase company oerings and engage potential clients. Conducted market research and analyzed competitor strategies to identify opportunities for product dierentiation and develop compelling marketing strategies for IT and hardware products.Standard Life Assurance: V.I., Lagos(Data Entry Clerk)Jan . 2017- May 2019Accurately inputted and maintained policyholder information into the company's database system. Conducted thorough data verication to ensure the integrity and completeness of all records. Assisted in organizing and categorizing sensitive client documents for ecient retrieval and processing. Collaborated with team members to meet tight deadlines and prioritize tasks eectively. EDUCATIONUniversity of Calabar 2018 Major: Marketing & Information Decision Sciences (IDS) |
