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Herndon, Virginia Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE | LINKEDIN LINK AVAILABLE
EDUCATIONGeorge Mason University Fairfax, Virginia May Street Address
Bachelor of Science in Psychology
SKILLSTechnical Microsoft Office, Outlook, Word, Excel, PowerPoint, Google Drive, Docs, Slides, Sheets, Quanum EHR System,
TebraLanguage English, Pashto, DariPROJECTSImplications of Post-Traumatic Stress Disorder (PTSD) in Adults Spring 2023George Mason University
Researched the implications of Post-Traumatic Stress Disorder (PTSD) in adults using a peer reviewed article in the Journal of Yoga Service, in order to design a mock research experiment utilizing the quasi-experiment design method, demonstrating a solid understanding of the process of research methodology.
Presented findings to a classroom of about 20 students, using a PowerPoint presentation followed by a question-and-answer session, showcasing strong communication and organizational skills, as well as the ability to positively receive and implement feedback.
WORK EXPERIENCEReston Nephrology and Hypertension Reston, Virginia December 2021 Present
Administrative Assistant Manage various administrative tasks including answering phone calls, emails and inquiries, as well as scheduling patient appointments, and connecting patients directly to the doctor to conduct their telehealth visits, contributing directly to the efficient workflow of the office.
Document patients information into Quanum EHR system, including patient s vitals, medical history, and insurance details, prioritizing detailed and accurate data input that meets HIPPAA confidentiality requirements and upholds the organizations commitment to patient rights and privacy protection.
Communicate effectively with different practitioners at various doctor s offices, by faxing relevant documentation, medical records, and patient clinical notes ensuring the smooth and efficient flow of information between relevant parties.
One Loudoun Dental Loudoun, Virginia July 2021 November 2021Dental Assistant Managed infection control effectively by preparing instruments, sterilizing equipment, and maintaining facilities, contributing to a decreased risk of infection in the office. Optimized dental procedures by providing support to the dentist in various treatments, including root canals, fillings and cleanings, leading to a reduction in patient wait time and an increase in patient satisfaction.
Maintained an organized and productive front desk, effectively managed appointment scheduling, including troubleshooting any scheduling conflicts, being available for patients via phone, email, or in person, assisting dental office staff with their various administrative needs, demonstrating a strong work ethic, and an ability to multitask and problem solve.
Amazon Sterling, Virginia November 2018 December 2019Associate Collaborated with drivers to optimize package cart distribution by prioritizing accuracy, in order to ensure timely package delivery to customers, leading to an increase of positive customer reviews. Scanned packages to be organized into specified pallets, to assure that they go to the correct area and all items were present, demonstrating attention to detail and accuracy.Lord and Taylor Fairfax, Virginia October 2017 December 2018Sales Associate
Provided exceptional service by directing customers to their relevant selections, additionally recommending appropriate items or replacements, contributing to customer satisfaction. Assisted customers by organizing different outfits together for special occasions, making sure to pay attention to detail when a customer wanted a piece of clothing, resulting in positive outcomes for customers.
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