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Multi-faceted Veteran and soon-to-be a graduate of South Plains College with a record of successfully providing specialized, high-quality, innovative, and responsive support services to various organizations and industries. Brings a diverse background of experience in a range of roles with the ability to multi-task and complete assignments within allotted timeframes. Trains and develops employees, handles administrative functions, and maintains productive connections with personnel/team members. Optimizes output in fast-paced, quality-driven environments with acute accuracy and communicates seamlessly with culturally diverse populations. Previously held Security Clearance.CORE COMPETENCIESOrganizational Development Employee Relations Training Coaching Collaborative Communication Skills Policies & Procedures Problem-solving Document & Database Management Business Strategies Strategic Planning Safety & Security Time Management Computer Proficiencies Organized Healthcare Practices ConfidentialityEDUCATION & CERTIFICATIONSAssociates in Business Administration American Intercontinental University OnlineRelevant coursework: Global Business Management Supervisory Concepts Business in the 21st century, Managing Business Finance Operations Management Managing People & TeamsBachelors in Criminal Justice American InterContinental University OnlinePROFESSIONAL OVERVIEWGeneral Laborer Lubbock Temp Services/Snelling Staffing Service Lubbock, TX 11/2010 PresentSupports day-to-day operations for various businesses. Completes housecleaning services, transports and stocks inventory, prepares and serves food, handles administrative tasks, and conducts security services. Reports to site supervisor.Directed administrative/clerical functions; answered and directed calls/visitors, responded to questions, drafted various reports/correspondences, and operated office equipment; briefed site manager with status reports.Controlled access to restricted areas; screened and input visitors personal information into database; monitored and patrolled premises to deter destruction of property/theft.Alerted managers on repairs/system malfunctions; recommended solutions to optimize operations.Established contact with contractors/vendors; maintained excellent working relationships to aid in completing assignments on time.Assistant Manager/Health Care Aide Lubbock State Supported Living Center Lubbock, TX 10/2005 02/2010Assisted manager with operations, HR, administrative, and labor functions. Provided direct support, positive direction, education, and assistance to individuals with physical and intellectual disabilities. Adhered to internal policies, practices, and procedures and ensured safety measures at all times.Trained, coached, and mentored 20 new hires; provided performance feedback, assigned duties, coordinated work schedules, updated personnel files, and counseled/disciplined when necessary.Conducted team meetings with manager to deliver vital information; motivated and encouraged staff; maintained high retention rate.Maintained records of resident/patient care, condition, progress, and problems; reported and discussed observations with supervisor/case manager.Assisted residents with personal and hygiene practices, transported to appointments safely, adhering to DOT regulations, and directed them in simple prescribed exercises; recorded in patient file.Additional employment includes Petroleum Supply Specialist US Army |