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Name Available: Register for Free
Title Customer Service Quality Control
Target Location US-FL-Lehigh Acres
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  520 Leeland Heights BLVD EastLehigh Acres, Florida Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEMillers Ale House Fort Myers, FL-Lead Quality Control March, 2023- PresentDuties include Expediting all plates to the appropriate tables. I must ensure all foods are up to the quality standards of Millers Ale House menu. I am required to make sure all foods are of the correct temperatures, and all needed items are correctly on each plate before going out to guests.Contractor Connect, LLc Cape Coral, FL- Customer Service Rep.January, 2022- April, 2022Duties include verifying homeowner information. Responsible for placing calls to appropriate clients who specialize in homeowner repairs. Responsible for making sure all invoices are sent out at the end of every shift.Charles River Laboratories, Labell, Fl- Temp Animal Care TechAugust 2022- December 2022Responsible for sanitizing animal holdings facilities. Administered daily enrichments; Administered medicine and intramuscular injections when necessary; monitored animals behavior and notified Veterinarians on duty of any ill, hurt, or odd behavior.Famous Daves BBque, Fort Myers- Server/Bartender/CashierMay 2022-July 2022Ensured all menu items were known and memorized in order to answer any customer questions. All signature cocktails were memorized. Ensured that guests were enjoying their experience while dining in. TGI Fridays, Miami  Lead Hostess/ Server/ To GoNovember 2016- May 2022Greeted walk- in guests and seated guests in appropriate rotation. Took call in orders. Put together all to-go orders. Made sure Dining area was clear of debris.WaWa, Kendal  BaristaNovember 2019- February 2020Worked as a barista, making coffee and smoothies.Made sure my station was stocked accordingly and cleaned to GM SKILLSCPR/AED/ BLSIntermediate Computer SKillsExcell, Microsoft Word,QuickbooksPhone screeningCustomer ServiceWorks well under PressurePOS systemMicrosoft systemDiscordFive9 agent softwareFlow chartsAWARDSCPR/AED/BLS CertificationFirst REsponder CertificationLANGUAGESFluent English reading andwritingstandards.Carolina Ale House, Coral Gables  Head night bartender March, 2017 - August, 2019In charge of call in orders; In charge of stocking inventory to bar; greeted all guests with a smile; proficient with menu and all menu updates; cocktail knowledge proficient; Trained new on board employees in service, phone etiquette, POS systems, proper ticket abbreviations and proper pour count for each cocktail on menu.Infinite Events, Doral  ReceptionistOctober, 2016-1017Produced Invoices and estimate to new and current customers; Excel; Quickbooks; screened calls; knowledge of all items on hand and in warehouse; Provided information on best quantity of items and Tent sizes for certain events. Assisted owner at potential on-site events with blueprints and event set-up.EDUCATIONFlorida Southwestern College, Non- Seeking  Degree August 2022 - MONTH 20XXFinishing up the EMS program to obtain my paramedic certifications. Miami Dade College, Miami  DegreeMay 2020- August 2020Obtained and completed all required courses for First Responder. This includes: CPR; AED; BLS certifications..

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