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Tucson, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI have a proven sales history. Always coming in first in sales for Arizona and the nation. I have multiple positive recognition letters from our guests. In the 6 months I have been at my current location I have brought our trust score up from a Street Address % to a 100%. Our Google rating from a 3.7 to a 4.9 star rating. I have also brought our car count up from a daily average of 8 to 22 cars.I have won all eleven national sales competitionStreet Address ;s. Every CSA I have trained is in a platinum rating. My store is #1 in every category from sales to social social media. All while running a perfect P&L. Willing to relocate to Las VegasAuthorized to work in the US for any employerWork ExperienceGeneral ManagerBig Brand Tire & Service - Tucson, AZFebruary 2022 to PresentI'm known as the "fixer." I bring alive dead store's. Technicians productivity, sales representatives and social media soar with my leadership. Won the competition for highest Gross Profit winning a trip to Las Vegas all expenses paid for the Sema show. As a team we've won 7 competition's in our district. General Manager/District Manager in TrainingJiffy Lube - Tucson, AZNovember 2017 to February 2022 Deliver the "WOW" experience to our guests Train our customer service advisors and techs Keep guest count and sales above average Bring in fleet accounts Maintain inventory Maintain social media average 5 star Control P&L Maintain all orders Spot and develop talent Maintain quality control while growing car count Assistant Manager/ManagerTerrible Herbst - Las Vegas, NVJuly 2013 to June 2017ResponsibilitiesI counted employee money drops, inventory, ordering and accounting. I kept track of safe and ATM. I handled all customer service issues and vendor's.Loss preventionsAccomplishmentsMany requests from multiple managers and zone managers to cover shifts. Skills UsedDiplomacy, mathematics, typing and computer skills. Store ManagerSinclair - Laramie County, WYJanuary 2010 to July 2013ResponsibilitiesI handled all import/export decisions thru our vendors, marketing, daily reports including money drops,fuel inventory, hunting and fishing, orv, snowmobile and boating permits. Reports of the store's daily merchandise inventory and sales. I monitored 12 employees including but not limited to asset protection and scheduling. I used and fixed any issues w/ RMS,WMS, Ruby, Verifone, Arc tech and Excel AccomplishmentsAfter I began running the store I almost doubled their sales and dropped their thief by 58% Bail Enforcement OfficerSelf-employed - Las Vegas, NVMay 2008 to January 2010ResponsibilitiesApprehended bail jumpers.AccomplishmentsI was trained by Joe Notarization. I learned the true essence of a team player in a cohesive unit. Skills UsedProfiling and apprehendingProcessing Manager /Dispatch /Patrol SupervisorAmerican Security - Las Vegas Valley, NVJanuary 2004 to May 2008ResponsibilitiesI monitored CCTV cameras. I wrote the rules and regulations along with dress codes for the company. I did the hiring and the firing.AccomplishmentsIf the company was in danger of loosening a client I was sent out to fix all problems to keep said client EducationHigh school diplomaCheyenne High School - Las Vegas, NV, US1995 to 1999Skills Loss Prevention Security Store Management Experience CCTV Profit & Loss Payroll Store Management Experience Management Store Management Experience Management Assistant Manager Experience Inventory Control Store Management Experience Management Surveillance Merchandising Financial Report Writing Sales Retail Sales Recruiting Problem-solving Flexibility Team Work Reliability Forecasting General Ledger Accounting Budgeting Human Resources Balance Sheet Reconciliation Accounts Payable Journal Entries SAP Bank Reconciliation Account Reconciliation Time management Customer service |