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Street Address Lyons AvenueChesapeake, Va Street Address
Phone PHONE NUMBER AVAILABLEEMAIL AVAILABLEEducation1992 - 1996Norview High School,Norfolk, VaHigh School DiplomaProfessional ExperienceJanuary 2021-February 2022Concentrix remoteHelped customers with their accountsHelped customers pay on their accountsTalked to customers about their accounts and making arrangements on the accounts.Took credit card info over the phone for customers and worked a multi line phone system. Input info into the database and the filing system2014-current Virginian Pilot Virginia Beach, VaGet to the warehouse on time to bag up newspapers and proceed to deliver newspapers to customers by deadline. Providing excellent customer service in the process by following all written instructions on a route sheet.2010-2012 State of Virginia Housekeeping lawrenceville, VaMaintained building in clean, safe and orderly condition. Notified management of major repairs needed to building.Performed heavy cleaning duties such as cleaning floors, washing walls and glass.2008-2010 Ntelos Virginia Beach, VaAssisted customers with product selections and questions. Demonstrated and explained products, methods of services topersuade customers to purchase products and utilized services. Set up and arranged display to attract attention ofprospective customers.2006-2008 Food Lion Norfolk, vaCashierAnswered customer service questions and provided information. Computed and recorded totals of transactions. Countedmoney in cash drawer to ensure adequate change. Established and identified prices of items. Weighed items sold byweight.Feb.2000-Feb.2003 Norfolk Health Department Norfolk, vaAdministrative AssistantAssisted Customers 100 percent of the timeDirected Multi line phone SystemFiling inventoryDocumented information that required accuracy and detailed profiencyJuly.2002-May.2004 Walmart Norfolk, VaCustomer serviceRecieved and disbursed money, used electronic scanners,cash register. Processed credit and debit cardtransactions and validated checks. Processed merchandise and exchanges and requested information usingpaging system.Answered customer questionsHandled various transactionsRung up purchases on registerApr.1998-Oct.2001 Data Associates Norfolk, VaData EntryMS Word and ExcelswTypingMulti-Telephone linesBillingReferencesLaTonya Williams Norfolk, Va PHONE NUMBER AVAILABLEAnthony Johnson Norfolk, Va PHONE NUMBER AVAILABLEmore references available upon requestObjectiveTo offer my services as a dependable, courteous and successfulemployee.Current Career Level:Experienced (Non-Manager)Years of relevant work experience:5+ to 10 YearsMilitary Service:NoActive Security Clearance:NoI Also have a Bartending certificate.And I also have a bronze career readiness certificate.And I have a personal care assistant certificate. |