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Title Associate Manager Guest Service
Target Location US-CO-Colorado Springs
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Grand Cordera Pkwy #312Colorado Springs Co Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLERelevant Foodservice Work HistoryMay 1983 - June 1996Darden Restaurants Inc. (Red Lobster, Olive Garden)Associate Manager, Aurora, COManaging all aspects of a full service restaurant, including, but not limited to, supervision and leadership for 70+ employees, full BOH control of food production, guest projections, pars, pulls, plate preparation, presentation, sanitation guidelines, staffing levels, (expediters, broiler cooks, fry cooks, assemblers, and backup personnel), dependent on hourly guest counts (270+). Weekly ordering procedures ensuring guest satisfaction, proper inventory levels, monthly inventory audits. Ensuring that all opening and closing procedures are followed and practiced. NIFI and ServeSafe certification.FOH supervision of staff, servers, busses, bartenders, host/hostesses, cashiers. Ensuring staffing levels are adequate for excellent, value added guest service. Hourly cash drops into time-controlled safe for excess cash on hand. Hourly register reports taken for business progress and hourly goals. Assuring all opening and closing procedures are followed. Assuring all sanitation and sidework duties are completed.Nantucket Lobster Trap Denver, COJuly 1996  August 1998Broiler/Grill cook for a small upscale restaurant offering USDA prime beef and steaks, chicken, fresh seafood, live Maine Lobster, pastas, vegetable dishes and homemade dessert selections. Plate by plate preparation and presentation.Mostly Seafood Denver, COOct 1998 - Nov 2000A small upscale seafood restaurant/fresh fish market. Restaurant open for dinner service only.Sous chef and prep cook duties, individual entre preparation, fresh seafood flown in daily and prepared to order.Hubbas Sports Bar and Grill Aurora COKitchen ManagerMarch 2004  May 2009Local neighborhood, family owned operation. Full service bar, kitchen serving typical bar fare, including, but not limited to, various sandwiches, burgers, salads, appetizers, etc. Kitchen Mgr duties including ordering, daily par/prep lists, daily and weekly sales figures, waste control measures, sanitation guidelines and procedures, opening and closing duties/procedures, as well as hands-on station line cook duties. Grill, deep fryer, griddle, saut, cold table, etc.The Sandwich Board, Trangen Inc. Denver, COLocation General ManagerNov 2011  Aug 2014An innovative food service concept within major office buildings throughout the metro area serving breakfast/lunch selections including breakfast burritos, sandwiches, eggs, bacon, ham, toast, etc. Lunch items offered consisted of various hot and cold sandwiches, (12+varieties) an extensive array of gourmet soups (8+ varieties, rotating on a daily basis) as well as a self-service salad bar (sold by weight) with 25+ items offered. Duties included product/supply ordering, weekly inventory, waste control procedures/practices, employee scheduling, labor cost controls, cash handling procedures, daily bank deposits, overall restaurant cleanliness and sanitation practices, opening/closing procedures and out of store marketing events.Firehouse Subs Inc. Castle Rock, COShift Lead/Assistant MgrMay 2017  August 2019In charge of all daily operational procedures including ordering, daily product usage projections, overall sanitation practices, waste control, staffing needs and concerns, cash handling methods, opening and closing procedures, fund raising events, while adhering to all policies of a large corporation.Relevant personal Information available on employment offer

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