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PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Candidate's Name .com CAREER HIGHLIGHTS:Exceptionally detail-oriented and experienced designer and project manager who thrives in a fast-paced environment. Driven by an insatiable curiosity to resolve business challenges, connect with people, and utilize my portfolio of diverse skills to exceed desired outcomes. Key career highlights include: 3 years of art direction experience, leading a team of artists designing wearable patterns for products, package designs, and unique product ideas (18 years of management experience overall) Art directed a series of educational graphic novels for young readers Created logos, illustrations, and graphics for major clients including Netflix, Sire Records, and Life Is Good DESIGN PROFESSIONAL EXPERIENCE:ZOX Austin, TXArt Director & Lead Illustrator 01/2019 07/2022 Conceived and created multiple new designs delivering significantly increased revenues over previous years Advised diverse clients on branding strategies to align with business objectives Redesigned existing under-performing Christmas product line, increasing profitability by $15,000 Led a diverse team of in-house and freelance artists, driving them to exceed customer expectations Implemented new streamlined operational procedures, reducing inefficiencies, and saving the organization$75,000 annually Introduced and developed a new Halloween product line, generating $50,000 in repeating annual revenue Coordinated efforts with stakeholders, UX designers, producers, copywriters, legal representatives, and software engineers to synchronize delivery of related creative works Candidate's Name .com RemoteGraphic Designer and Illustrator 01/1998 Present Design visually stunning logos, illustrations, and graphics for high-profile clients such as Netflix, Sire Records, and Life Is Good Conduct informational interviews with clients to ascertain their business objectives provide creative services to exceed their needs Design impactful marketing collateral, product landing pages, social media graphics and banners, and corporate sales materials Successfully manage multiple design projects and deadlines simultaneously, while soliciting and incorporating recurring client feedbackADDITIONAL PROFESSIONAL EXPERIENCE:Baylor Scott & White Austin, TXPatient Service Specialist 5/2023 Present Proficient in communication with diverse patients and medical professionals, diffusing tension, and ensuring satisfaction for all parties involved Manage high volumes of medical records accurately, providing training to new team members, and consistently receiving outstanding feedback and recognitionNewbury Comics Boston, MAStore Manager 01/1999 01/2017 Managed high-traffic retail store operations with a team of 30+ employees, achieving top customer service ratings and sales status through strategic initiatives Designed branded promotional items, social media posts, and print materials to spur business growth, leveraging insights from P&L reports and sales trends Facilitated and streamlined the recruitment, training, and development of junior team members Oversaw new store build-outs, fixture selections, moving logistics, and new employee recruitment EDUCATION:Bachelor of Fine Arts (BFA) in Illustration and Graphic Design Columbus College of Art & Design Associates in Graphic Design Massasoit Community College SKILLS:Creative Tools: Adobe Creative Suite Office 365 Procreate Premier Rush Digital Photography Computer Skills: Monday (Project Management) Slack |