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Data Analyst PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedIn ProfileLeveraging creative thinking and data analytics, adept at developing innovative solutions to drive impact and Strategy in Business.WORK EXPERIENCEOperations Analyst (Graduate Assistant) Aug 2022 Dec 2023University of Maryland Health Center, College Park, MD, USA Decreased no-show rates by 20% using predictive analytics and data models on medical appointment records. Improved resource allocation by 15% understanding seasonal variation, industry trends, and forecasts.Business Data Analyst Jan 2021 Jul 2022Publicis Sapient,Bengaluru, KA, India Collaborated with a manufacturing company to expand customer base and streamline business processes, resulting in an overall 45% increase in total revenue generation. Leveraged data mining, predictive analytics with production, sales, and customer data, identifying time-based variations, industry trends, and data patterns, driving market expansion, and reducing customer churn by 32%. Worked with cross-functional teams by designing ER diagrams, and optimizing data management, using MS SQL Server, REST APIs, and Azure, to incorporate new business requirements, significantly reducing process times by 50%. Performed statistical and exploratory data analysis, leveraging Python, SQL, and Tableau. Generated and visualized actionable insights, identified Key Performance Indicators (KPIs), and presented recommendations driving business growth by 35%. Partnered with an Energy Trade Management company, helping with automatic curation of Power Purchase Agreements and Daily Trade Management, ultimately saving approx. 130 man-hours per month. Enhanced automation for daily trade collection by building Reporting Dashboards using Tableau, Alteryx, and SQL, eliminating data inconsistencies by 70%. Utilized advanced data analysis, Natural Language Processing (NLP), and data models for segmentation of Purchase Agreements with 87% accuracy. Spearheaded a cross functional team of 5 in a fast-paced agile environment, organized scrum meetings, user story creation, and backlog management in JIRA kanban boards, improving project management efficiency. Created reports and user documentation for effective communication. Presented findings and recommendations to various stakeholders for updates and knowledge sharing.Client Relations Intern May 2020 Aug 2020Byjus Future School,Pune, MH, India Contributed to the department of Marketing and Customer Relations by introducing new strategies, analyzing industry trends, and meeting potential partners, significantly increasing overall sales by 64%. Developed retention strategies, customer-centric service enhancements, and analyzed CRM data using Excel and Tableau, to convert 70% of temporary customer base to permanent customers. Assisted IT Troubleshooting and addressed concerns.PROJECTSWine Sales Analysis and Price Optimization Leveraged exploratory data analysis, statistics, price elasticities, and deep learning models to analyze beverage industry, sales trends, and quantify the effect of price on sales. Achieved an accuracy of 85% on the forecasts and identified 20 products generating more than 50% of the revenue. Communicated recommendations, customer insights, and optimized pricing plans.SKILLS Technical skills: Python (pandas, NumPy, Scikit-learn, Matplotlib, TensorFlow), SQL, R-programming, Microsoft Excel (pivot tables, VBA, solver), MS SQL Server, Microsoft Office Suite, .NET programming, REST/Web APIs, C#, Java, C/C++, HTML, PHP, CSS, SAS, ETL tools, Machine Learning, deep learning, NLP, Snowflake, AWS, Databricks, Spark, Hadoop, Azure DevOps Business Analysis: Data Modeling (regression, classification, time-series forecasting), Predictive Analytics, Data Analytics, Database Design, Tableau, Power BI, Agile (Scrum) Framework, JIRA, Project Management, Requirement Gathering, Data Reporting, A/B Testing, Process optimization, Bottleneck analysis, User Acceptance Testing (UAT), Business Strategy Certifications: Data Science Acceleration, Snowflake- Data Warehousing, Principles of MicroeconomicsEDUCATIONUniversity of Maryland, Robert H. Smith School of BusinessCollege Park, MD, USAMaster of Science, Business Analytics, Aug 2022 Dec 2023GPA 3.8/4.00 Database Management Systems, Data Analysis, Decision Analytics, Data Modeling, Big Data & AI, Operations Analytics, Data Mining, Data Visualization, Web Analytics, Price Optimization, Revenue Management, and Business CommunicationManipal University Jaipur, IndiaBachelor of Technology, Information Technology, Aug 2018 Jun 2022GPA 9.23/10.00 Recipient of the prestigious TMA Pai Merit Scholarship for 4 years in recognition of exceptional academic achievement. |