Candidate Information Name Available: Register for Free Title CSR Target Location US-TX-Arlington Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Team Member, excellent CSR skills Fort Worth, TX CSR Remote Fort Worth, TX Call Center CSR Irving, TX Center Csr Service Representative Dallas, TX Collection Agent Csr Arlington, TX CSR Denton, TX Csr Clerk Arlington, TX

Candidate's Name
Arlington, TX Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE


Work Experience

Tech Support/Customer Service
H&r Block
Present
    configuring computer systems
    troubleshooting network issues
    assist with preparing tax returns for clients
    reviewing clients financial records
    data entry

CSR - Customer Service Representative
State Farm Mutual Automobile Insurance Company - Texas remote
January 2023 to May 2023
Prepare product or service reports by collecting and analyzing customer information.
1. Identify and assess customers' needs to achieve satisfaction.
2. Taking and receiving payment
3. High-level marketing, and sales
4. Internet troubleshooting
5. Claims negotiation and resolution

CSR - Customer Service Representative
Blue Cross Blue Shield
December 2021 to June 2022
    utilizing patients electronic health records
    identifying billing and coding errors
    checking insurance eligibility
    explaining medical information to patients
    Maintain a working knowledge of HIPAA and other laws regarding confidentiality
    data entry

Case Manager
ROI Call Center Solutions - Iowa City, IA
2021 to May 2022
    developing relationships within the organizational structure to assist in goal achievement.
    Problem solving/negotiation
    Ability to multitask and prioritize daily workload
    Receive and respond to inbound customer calls
    Provide information to the customer and place appropriate notes
    data entry
Data Entry Specialist
WellHealth - Frisco, TX
  Build and maintain accurate client medical records
  Scheduling Appointments
  Access client electronic personal health information from server, print and file in client medical records
chart
  Maintain a working knowledge of HIPAA and other laws regarding confidentiality

Customer Service Representative
Walmart
  Identify and assess customer needs by collecting and analyzing customer information to reach
satisfaction.
  Build sustainable relationships and trust with customer accounts through open and interactive
communication.
  Providing outstanding customer service to ensure repeat business
  Maintaining a safe, organized, and clean environment


Education

High school diploma


Skills
  Case management
  Administrative experience
  Human resources
  Supervising experience
  Leadership
  Medical Billing
  Medical Coding
  Medical Scheduling
  HIPAA
  Medical Records
  Accounts Receivable
  Data analytics
  Customer support
  Mac OS
  Verbal
  Creative writing


Certifications and Licenses

Certified Scrum Master