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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEView my LinkedIn ProfileQualifications SummaryI am a professional and aggressive individual with years of business management skills. I maintain a proven record in which I strive to develop key relationships that drive business and increase profitability. I understand the importance of powerful openings as well as the power of questioning and listening to uncover customer needs. I am an individual who consistently follows ethical guidelines and is a devoted self-starter.SkillsMicrosoft Office Suite including Access, Excel, Outlook, PowerPoint, WordStrong Organizational SkillsEffective Time Management SkillsCommunicationsProblem SolverPresentationsExperienceCutter Aviation 2023-CurrentPhoenix, ArizonaLine Service TechnicianProvide world-class customer service with respect to activities on the ramp.Interfaces with customers, pilots, passengers, senior staff and regulatory agencies.Fuel aircraft prior to departure or at arrival.Confer with customers in person to provide information about products and services, to take orders, or to obtain details of complaints.Pushback aircraft to is designated location once inspections are complete and proper clearance is given.Maintained perfect compliance pertaining to attendance.Southwest AirlinesPhoenix, ArizonaRamp Agent LeadDirectly responsible for marshalling in all Southwest Airlines fleet.Load/unload commodities on and off aircrafts.Service aircraft at the gate after its arrival and prior departure.Pushback aircraft to is designated location once inspections are complete and proper clearance is givenMaintained perfect compliance pertaining to attendance2022-2023GoDaddyScottsdale, ArizonaCustomer Consultation/Care Representative & Website Design SpecialistDirectly responsible for selling GoDaddy products and services.Became a GoDaddy product expert that helps advise customers what the best solution to their goals are.Answers questions and troubleshoot issues related to the customers accounts, billing, and products.Worked directly with small businesses in designing and maintaining their WordPress Websites.Maintained KPIs that kept me in the top 10% of the whole department.Symantec/LifeLockTempe, Arizona2019 -20222015 2019Cyber Security Agent/Partner SpecialistServe as primary point of contact for all operational aspects related to the partner accounts for designated channel(s). This includes supporting one to two channels offering phone and email support, with occasional travel for offsite meetingGather and communicate technical requirements, establishing and managing reporting, account research and promo code maintenance.Collaborate with sales, marketing, product, legal, risk and compliance, business intelligence, and IT teams to ensure all partner needs are met.Remaining current in changing products and marketing promotions as well as participate in product launches for the business unitFreelife International/Ldara InternationalPhoenix, Arizona2013 2015Customer Care Agent/Marketing AssistantReceive inbound phone calls/emails from the field.Assist Marketing Department with promotion of products, monitor of various campaigns, and process monthly contests.Implement new recognition programs for both companies.Maintain a 100% attendance record.West Coast Ultrasound InstitutePhoenix, Arizona2012 2013Externship Coordinator AssistantServe as liaison between students, college faculty, and organization providing the externship department coordinator assistance in gaining new externship locations.Maintain ACCSC accreditation.Monitor and update affiliation agreements.Focus and maintain a 91% hire rate for all programs.DMR Wedding EntertainmentPhoenix, Arizona2007 CurrentOwner, Operator, Master of CeremoniesProvide professional mobile entertainment to Brides and Grooms.Responsible for effectively communicating and interacting with various customers, vendors, and accounts within the wedding industry.Implement a variety of sales strategies and problem-solving techniques which has generated company growth and increased profitability.Responsible for outside marketing to gain new accounts and maintain existing relationships.Bonneville International CorporationPhoenix, Arizona2005 2006Promotions CoordinatorWork in a Team Environment with the Sales and Programming Departments.Promote radio station to become number one station in its demographic two consecutive years.Assist with running the board during live broadcasts.REAL ESTATEAhwatukee Foothills2003 2005AgentWal-Mart CorporationMesa, Arizona2001 2003Department ManagerManaged and maintained the Deli Department.Monitored and ensured the inventory was fully stocked.Ensured all employees complied with all safety and health code standards.Implemented new payroll procedures by regularly auditing time and attendance records.BP/Amoco AviationChicago, Illinois1997 1999Aircraft Detailer/SchedulerUpon returning from domestic or international trips, I detailed the interior and exterior of Gulfstream GIII, GIV, and GV.Scheduled and monitored all arrivals and departures for all high executives within organization.Met and exceeded deadlines while maintaining an emphasis on quality.Consistently maintained a professional image and the integrity of the company.Education, Training, Professional AssociationsBachelors of Science, Business Management and MarketingMay, 2010University of Phoenix, Phoenix, ArizonaReal Estate License2006Arizona School of Real Estate and BusinessCrew Chief1997 2001United States Air Force |
