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Candidate's Name
(Preferred: Jackson Caesar)*P.O. Box Street Address
H/C: PHONE NUMBER AVAILABLE I EMAIL AVAILABLEWork Summary and SkillsStrong leadership example for unforgettable first impressions. Organized and attentive to details. (20+) years of leadership and a wide range of expertise such as; the ability to learn and effectively use internal software, written and verbal communication skills, and creative, proactive, and innovative approaches to problem-solving. Ability to recognize challenges as opportunities, by adapting and embracing inevitable changes such as fast-paced environments and resolving conflicts. (10+) years of front desk and administrative experience. (10+) years of retail/marketing. Proficient in Spanish communication. Knowledgeable and adept at handling confidential and/or sensitive information, (HIPAA compliance). Customer service, recruitment, Management, and Education (Educator/Instructor/Coach). Computer proficiency with Microsoft Office, (Word/Excel), Beginner Macros, Google Chrome, Typing, Notary (MD), bookkeeping, scheduling, accounts/billing.EducationBachelor of Music & Associates in Arts 2011University of the District of Columbia, Washington, DC Diploma, General Education 1993NW Classen High School, Oklahoma City, OklahomaShenandoah Conservatory Masters Program (No degree) 2012-14 Shenandoah University, Winchester, VAWork History and Experience [Front desk/Administrative work/Management] Receptionist/Administrative Asst. Apr. -17 to Aug. 2019 JGL Law Firm, Joseph, Greenwald & Laake- Rockville, MD (Rehired Apr. 22-current) Welcome and greet clients and visitors, in person or over the telephone Assist clients and guests with attorneys Maintaining security procedures; monitoring logbooks and escorting guests. Assist attorneys and staff with filing and intake calls. Minimal accounting, (ProLaw) scheduling and bookkeeping. Receptionist/Administrative Asst. (Medical Practice) Apr. 2021 to current Capital Digestive Care- Washington, DC Greet and check in patients (collecting personal, medical, and insurance information). Manage and monitor incoming calls Coordinate physician schedules and maintain patient flow (arrival/delays) Protecting and securing patient records and files Minimal scheduling (virtual or in-office visits) Providing timely, attentive, and upbeat customer service Collected patient copay, payments, balances, and minimal billing matters Receptionist/Administrative Asst. (Medical Practice) Aug. -20 to Apr. 2021 Woodmont Psychiatric Associates- Bethesda, MD Administration functions include routing incoming calls, faxing, scanning, and mailing. Gather patient record information and maintain privacy. Coordinating daily physician and patient scheduling (Virtual/in-office visits) Collected payments and past-due amounts for upcoming visits Providing timely, attentive, and upbeat customer service. Assistant Director Dec. -19 to Apr. 2020Bach to Rock Music School- McLean, VA Support the school director in daily operations Carry out administrative functionsBilling, inventory, sales, generating reports. Oversee staff, and students, work with clients and parentsScheduling and appointmentsNVT Staffing- Concierge Apr. -16 to (on call)Verve Health and Fitness, GYM- Front Desk Receptionist Aug. -15 to Mar. 2016 Teacher/Coach, Private Educator 2014- to currentJackson Caesar Fine Arts Studio/Takelessons.com- Takoma Park, MD Teacher of five subjects: Voice, Piano, Spanish, Public Speaking, and Acting Specializing in interpretation. (Stylistically, creatively, and dramatically) Jobs held while in Graduate SchoolDollar Tree- Inventory Specialist (PT) Apr. -13 to May 2014 Shenandoah University Library- Circulation Desk Asst. May -13 to Aug. 2013 Leadership and management job experiencesPG County Public Schools- Elementary Music Teacher Aug. -19 to Dec 2019 Provide an extra-curricular activity and education in vocal music. Tree of Life Community PCS- Long-term Sub teacher Sept. -14 to May 2015 Teaching Science, Mathematics, and Social Studies. Kelsie Collie Childrens Music Camp- May -07 to Aug 2007 Summer school vocal music teacher/Director, and accompanist during camp. Sprint PCS- Network Technician/Inventory Specialists Aug. -98 to Nov 2004 Assisted with network towers, communication, training, and inventory Blockbuster Music- Assistant Store Manager Jun -96 to Jun 1998 Assistant to store manager, retail, sales, and oversee staff and store operations References Chiquita R. Jackson-Grant Family Interpreter PHONE NUMBER AVAILABLE Paul Milesi Friend Musician PHONE NUMBER AVAILABLE Stephanie Skidmore Friend Lawfirm PHONE NUMBER AVAILABLE/pre>