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                                     Candidate's Name
                 Street Address    PHONE NUMBER AVAILABLE   EMAIL AVAILABLE

EDUCATION
Dominican University, River Forest, Illinois                                    Graduation May 1988

WORK EXPERIENCE
Problem Solver,Problem Solve Ambassador, Problem Solve PG Amazon                March 2016   Present
  Joliet, Illinois
   o Fix incoming packages/products which are unable to be processed. Determine PO and
       shipment, damage, create tickets depending on the problem determined.
   o Participate in Problem Solve Kiazen and setting up current buffer to ensure FIFO procedure.
   o Train new problem solvers on the use of tools and how to determine the cause of the problem.
   o Provide support and be available for all problem solvers to assist and answer questions.
   o Assist in running daily shifts by determining work flow issues including checking lines
       quarterly, making sure stationary keeps on track and is working in the most needed area.
   o Communicate with AM and PA on issues and current cage counts throughout the day.
   o Awarded with Problem Solver of the Week and Ambassador of the Week a total of six times.

Customer Associate, Administrative Assistant Kohls                        August 2012-March 2016
 Frankfort, Illinois
  o Rang up customers' purchases and assisted customers in applying for Kohl s charge account.
  o Processed daily store deposit and balancing of cash drawers.
  o Developed weekly scheduling of associates based on incoming freight and business needs.
  o Assisted in hiring new associates by setting up interviews, doing background checks, preparing
     new hire paperwork, and assisting in new hire orientation.
  o Received Associate of the month on two different occasions.

Customer Associate, Disney Store                                   September 2009-January 2011
 Joliet, Illinois
  o Assisted customers and ensured a magical experience.
  o Worked on late night floor moves to bring in new products and arrange new displays.
  o Oversaw hourly sales and ensured the store was on track to achieve daily goals while making
      adjustments as needed.
  o Assisted in setting up and opening new stores in the area.
  o Managed incoming freight and ensured staff processed and stored product appropriately.
  o Organized the stock room and ensured items were well stocked to be put on the floor.
  o Named Cast Member of the Month

SKILLS
Problem Solving                        Scheduling                      Microsoft Word
Receiving                              Warehouse                       Communication
Retail                                 Microsoft Excel                 Time Management