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| | Click here or scroll down to respond to this candidatePHONE NUMBER AVAILABLEGulfport, FLEMAIL AVAILABLECandidate's Name
Im a sales support, customer service, account manager, and administrative specialist with more than 20 years of hands-on experience working on multi-million dollar accounts. After working for the same great company for two decades, I took some time off to deal with some health issues. But now Im healthy, happy, and ready to start a new adventure, and am looking for a new place where I can use my years of experience and skills to help businesses grow.SkillsCRM, Sales Enablement, Project Management, Account Management, Project Quoting, Project Pricing, Managing Installation, Customer Service, Multi-tasking, Organization, Time Management, Written and Verbal Communication, Problem Solver, Active Listening, TeamworkProficient in CRM, McCloud, ADP, Teams, Microsoft Suite, Google Suite Work HistoryContech Engineered Solutions, LLCInside Sales RepresentativeOctober 2002 to July 2022 Worked with customers in Florida, and the Caribbean. Collaborated with a wide range of stakeholders including manufacturing plants, outside sales engineers, customer management, contractors, agricultural field representatives, and residential contractors. Managed accounts from prospect to customer, including following up on leads, generating quotes, and providing pricing. Maintained a database of prospect quotes and managed the entire process to ensure we were on top of every status and opportunity. Worked closely with accounts payable to ensure proper project funding. Performed takeoffs, measuring blueprints to determine the quantities of materials needed to start and complete drainage pipe projects. Worked with multiple manufacturing plants to manage shipping of complex, high-dollar orders. Performed monthly quote reviews and followed up to ensure quotes turned into sales. Managed CRM for multiple customer accounts, including large manufacturing plants. Traveled to job sites to view product installation.. Accumulated extensive expertise in industrial drainage systems, including proficiency in armorflex and erosion control methods. Collaborated with the outside sales team to facilitate accurate pricing and quotation processes for bridge projects. Took all incoming calls, received orders, and performed all administrative duties the sales team needed. Proficient in CRM, McC;oud, ADP, Teams, Microsoft Suite, Google Suite. CertificationsEducationWest Virginia UniversityStudied: English, 1994-1999Volunteer WorkHumane Society 2012-2015Literacy Council of St. Pete 2023-present |