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Street Address Phone: PHONE NUMBER AVAILABLE E-Mail: EMAIL AVAILABLECareer ProfileI am a talented, skilled and professional patient access representative with more than ten years of service in the medical field. Looking for a position to utilize my skills and proficiency in a professional atmosphere and leading health organization.Professional StrengthsIn-depth knowledge of hospital rules and regulationsUnderstand medical terminologyExcellent verbal and written communication skillsSolid organizational and management skillsEpic System, Cerner, Word, Excel and Power-PointGood planning skills and ability to use various office machinesEnjoy servicing patients with diverse ethnic backgroundsSound judgment and critical thinking when necessaryProfessional ExperienceUC Health, Littleton, CO. 2022 PresentPatient AccessGather and verify information and complete necessary procedures to schedule patientsHandle front desk for Urgent Care and Family Practice for scheduling, and health/insuranceUnited States Post Office, Highlands Ranch, CO. 2020 2022Sales & Service AssociateGreet and interact with customers, offer assistance with products, sales and promotions, and provide a good customer experienceProcess passportsCastle Rock Adventist Hospital, Castle Rock, CO. 2014 2020Patient AccessRegistration for inpatient, outpatient, and ERExplain hospital regulations including visiting hours, schedule of accounts and payment of accountsRouting of patient's admitting information to the concerned departmentTruman Medical Center, Lees Summit, MO. 2010 - 2014AdmissionsRegistration for inpatient, outpatient, and ERExplain hospital regulations including visiting hours, schedule of accounts and payment of accountsRouting of patient's admitting information to the concerned departmentChildrens Mercy Hospital and Clinics, Overland Park, KS 2007 - 2010AdmissionsGathered and verified information and completed necessary procedures to schedule and admit inpatientsCoordinated with insurance companies and physicians regarding payment of billsDr. Jeffery Scott, Grandview, MO. 2004-2007ReceptionistHandle medical front desk in computerized and manual scheduling, billing, and health/insurance recordsHandled an average of 50-patients on daily basis for fast-paced common practiceEducationGrandview High School, Grandview, MO.Diploma, 1989 |