Candidate Information Title Product Management Learning Center Target Location US-TX-Lubbock Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Assurance Manager Lubbock, TX SENIOR MANAGER BUS. IMPROVEMENT & PMO Lubbock, TX Machine Learning Artificial Intelligence Lubbock, TX SENIOR MANAGER BUS. IMPROVEMENT & PMO Lubbock, TX Construction Manager Project Lubbock, TX Account Manager Customer Service Lubbock, TX Sales Manager Regional Lubbock, TX

PHONE NUMBER AVAILABLENM, Home-BasedEMAIL AVAILABLEC O N T A C TSelf-driven professional with experience in strategic product management, problem solving & leadership. Passionate about mitigating risk while maximizing efficiency through effective communication and process improvement.S U M M A R YE X P E R I E N C EU.S. Bank2022 - Present2016 - 2021H.R. SERVICE CENTER LEARNING CENTER ADMINProcess employee inquiries by identifying needs. Conduct employee outreach communication via ServiceNow.Elevate employee experience by providing policy navigation education. Specialized in the I-9 project to efficiently streamline acquired Union Bank employees.Administer learning center content investigations for reported technical errors by the required timeline.CLIENT RELATIONSHIP CONSULTANT IIOpened a wide variety of Consumer & Small Business accounts. As a compliance officer I was responsible for preparing team members for branch audits.Consistently led my district with partner referrals, credit cards, and various Consumer and Business lending products.Conducted teller transactions, along with ATM, and managements drawer audits.Interim manager between multiple locations when management was on leave.Lockbox Processor responsible for maintaining accurate data, payments, audits, decommissioning, and contracting for Safe Deposit Boxes. E D U C A T I O NEASTERN NEW MEXICO UNIVERSITYDREW PALMERS K I L L SH . R . S E R V I C E C E N T E R L E A R N I N G C E N T E R A D M I N Advanced verbal and written communicationInvestigating, Reporting, PresentationMicrosoft Office applications, Word Excel, ect.Well-developed Analytical skillsManagementProject ManagementAdministrationSalesCompliance AuditingEmployee RelationsThorough knowledge of Consumer & BusinessBankingStrong comprehension of Hogan/Fusion/CEI/RetailSupport/AuditsHighly Organized2011 - 2015H O N O R SEASTERN NEW MEXICO UNIVERSITYDEANS LIST2011 - 2015U.S. BankASSISTANT STORE MANAGERHastings Entertainment2012 - 2016Managed a team of 10+ employees ensuring all tasks were completed in a timely and efficient manner.Implemented a new inventory system reducing store theft by 17% percent.Monitored staffing and created a New Hire master schedule. Aided in grand openings by training all new hire on operating systems, intrapersonal skills, customer service, and how to produce effective sales.Conducted new hire and exist interviews.Supervised daily operations including store cleanliness, audit preparation, opening/closing, cash handling, and merchandising. Bachelor of Science in History &Political Science