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| Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLEStreet Address W Royal Ln 1711Irving, TX Street Address EMAIL AVAILABLEEDUCATIONSouthern New Hampshire University (online) Currently enrolled in HR Management Certification courseInver Hills Community College Saint Paul, MNSibonga High School - Sibonga, Cebu PISKILLSCustomer ServiceRetail Point-of-Sale ComputingPhone SkillsClerical SkillsSign MakingMerchandise StockingWord ProcessingMerchandisingEXPERIENCEJCPenney Department StorePlano, TXNovember 2009 November 2020Merchandising AssistantAmazon Fulfillment CenterIrving, TXJune 2020 PresentWarehouse AssociateCustomer ServiceDelivered exceptional customer service. Received many complimentary letters for exceptional service from customers. Addressed and resolved any customer service issues and ensured appropriate and timely resolution.Outstanding customer service at Amazon and regularly met and exceeded quotas for shipments to be processed weekly.MerchandisingClosely involved in all aspects of the product from the time it is received at the store to the time it is purchased by the customer. Ensured proper handling of merchandise to minimize and prevent damage and loss. Oversaw sticking of product in back rooms and assisted the department manager with the improvement and development of merchandising displays.Qualifications16 years of retail experienceStrong selling and customers service skillsKnowledge of retail floor sales techniquesKnowledge of sales, fashion trends and competitionEnjoy working in a team environment and able to work flexible hoursStrong communication and conflict resolution skillsPosseses an extremely friendly, enthusiastic and outgoing personality, with ability to openly communicate and work with all types of individuals and personalitiesAbility to learn and receive directionHigh level of accuracy in completion of credit applicationsOpen and close responsibilitiesKnowledge of basic visual merchandising |