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Administrative Assistant Customer Servic...
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Title Administrative Assistant Customer Service
Target Location US-MI-Muskegon
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL PROFILETask-focused and customer service oriented professional with success in positions requiring well-developed hands-on skill sets. Able to facilitate the efficient flow of patients, while managing priorities and ensuring patient confidentiality. Actively participates as a member of a team to move toward the completion of goals.Strong written, verbal, and interpersonal skills for effective communication and documentation.Adept at managing time, coordinating details, and balancing competing demands.Maintain accurate data to ensure details are not overlooked.Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.Video Conferencing Software (Zoom).Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook); Typing Speed: 45 WPM.KEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA ComplianceMedical Laws & Ethics Medical Billing Knowledge Third Party BillingMedicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPTInsurance Verification Anatomy & Physiology CMS 1500 Claim Form Billing Cycle Claims Appeal ProcessEDUCATIONUltimate Medical AcademyAssociate of Science Degree / Health Sciences  Medical Administrative Assistant, 2021PROFESSIONAL EXPERIENCESupreme Machine  Spring Lake, MI 06/2022  PresentTeam LeadCoordinate schedules for employees.Assist with running machines and sort out parts for quality purposes.Delicate jobs and assigned projects to employees based on performance.Report back to leadership.Meet productions and inter data into systems.Private Duty Care  Muskegon, MI 03/2022  06/2022CaregiverProvide companionship and personal care.Take blood pressure, monitor medications, and assist with personal hygiene and mobility needs.Handle light housekeeping duties, prepare meals, and transport to locations outside the home.Run errands and transport to doctor appointments.Sort mail and make sure important documents are attended to.Acemco Incorporated  Norton Shores, MI 07/2021  05/2022Department Lead / Quality ControlTrained new employees, evaluated quality, kept documentation, and reported back to leadership.Examined parts received in department and entered detail damage description into computer system.Met quality and production expectations.Attended leadership meetings and came up with new ideas for product launches.Bennett Pump Co.  Spring Lake, MI 11/2020  04/2021Circuit Board AssemblerTested and assembled circuit and motherboards for commercial gas pumps.Met production expectations.Entered data into computer to update labels.Communicated via email with other employees, took inventory, and restocked products.Howmet Aerospace  Whitehall, MI 06/2019  04/2020Airflow Quality TechnicianTrained new employees and exhibited leadership.Entered data into computer, operated laser, and documented correct dimensions.Accurately recorded information regarding product testing and production.Automatic Spring Products Corporation  Grand Haven, MI 09/2014  04/2019Assistant Lead / InspectorWorked with various departments, assigned work orders, created work schedules, assigned strict deadlines, and managed production requirements.Continually examined product quality to ensure adherence to quality standards.Trained new employees and entered all damages into computer software.Received work orders for broken machines and completed repairs.Shape Corporation  Grand Haven, MI 12/2013  09/2014MIG Welder / Machine Operator / Robotic WelderHit production expectations and trained new employees.Maintained a clean work environment, efficient workspace, and proficient work processes while completing tasks as a productive team member.Operated within Standard Operating Procedures (SOP) and Job Safety Analysis (JSA).VOLUNTEER EXPERIENCECommunity Volunteer  Muskegon, MI 01/2014  01/2017VolunteerPrepared and served meals to the homeless.Tutored children, assisted with homework, planned activities, and accompanied on field trips.Created and planned giveaways and activities.Established relationships based on shared responsibility and respect and served as a positive role model.

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