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Click here or scroll down to respond to this candidateCandidate's Name
Secaucus, NJ Street Address PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE EMAIL AVAILABLEQuality Assurance AnalystDeliver High-Quality Software ProductsEstablished Quality Assurance Lead with extensive experience in business requirement analysis, defect tracking, and meticulous testing methodologies. Demonstrated expertise spans multiple domains, including Insurance, Banking, and E-commerce. Committed to adapting to new technologies, fostering collaboration in team settings, and driving effective testing strategies. Skilled in testing web applications, as well as native iOS and Android mobile apps.Core Competencies:Manual TestingBusiness Requirement AnalysisTest Case DevelopmentFunctional, Regression and UAT TestingDefect Tracking and ReportingRoot Cause Issue TroubleshootingTechnical SkillsLanguages:HTML, SQL, VBScript, JavaScriptDatabases:MS-SQL Server, Oracle / SQL, & MS AccessO/S:Windows XP / Vista / 7, 10, Unix, iOSAutomation Tools:HP Quality Centre - ALM, HP Quick Test Professional, PostmanBrowsers:Internet Explorer, Google Chrome, Safari, EdgeOthers:MS-Office, iPhone, iPad, Hybris, Zuora, JIRA, ConfluenceProfessional ExperiencePEARSON, Hoboken, NJ 2021 - 2024Quality Assurance AnalystManaged 5-member, cross-functional team operating across multiple geographical regions. Coordinated with business partners to launch multiple e-commerce platforms. Developed and maintained comprehensive documentation of quality assurance processes and procedures. Facilitated multiple User Acceptance Testing (UAT) cycles from planning to execution.Led business requirements review meetings to identify key scenarios for functionality testing, reducing user-reported bugs 40% and improving product quality.Engaged with real-time users to discern critical application functionalities, increasing user satisfaction 25% and streamlining user experience.Executed rigorous testing on entire application, ensuring GUI, functionality, business logic, and use case compliance, pinpointing and rectifying 75+ issues and enhancing user satisfaction 15%.Utilized JIRA as primary tool for documenting and tracking software bugs and issues throughout development lifecycle, aligning with firm-wide best practices.Utilized Postman's features such as environment variables, pre-request scripts, and assertions to ensure comprehensive test coverage.Completed workload assessments and devised new operational processes, elevating productivity 40%.Candidate's Name EMAIL AVAILABLE Page TwoBED BATH & BEYOND, Union, NJ 2019 - 2021Quality Assurance AnalystContributed to all phases of software development life cycle as part of software testing team. Specialized in testing key features like promotions & branding, account management, virtual shopping cart, and online payment processing. Conducted end-to-end integration testing for Point of Sale (POS) and e-commerce functionality.Participated in business requirements and user story review meetings, contributing valuable insights to ensure comprehensive understanding of project specifications.Performed detailed tests on graphical user interface (GUI) to verify usability and visual consistency, providing valuable feedback for improvements.Executed automated test suites to facilitate and expedite testing processes, supporting aggressive release cycles and ensuring timely product delivery.Implemented and maintained Requirement Traceability Matrix (RTM) throughout project lifecycle, aligning project requirements and testing activities.Tracked and documented project progress, issues, and enhancements in JIRA, enhancing transparency and effective communication within project team.CITIZENS BANK, New York, NY 2017 - 2019Quality Assurance AnalystServed as QA resource actively engaged in all project phases. Played key role in conveying business users' concerns and providing support during User Acceptance Testing (UAT) process. Tested variety of reports, including customer account reports, internal reports such as branch activity reports, and bank deposit reports.Bridged gap between business requirements and testing processes, aligning testing strategies with user expectations.Crafted detailed test specifications documents, providing clear guidelines for executing test cases and ensuring consistency in testing practices.Ran comprehensive testing of application on mobile devices, specifically iPhone and iPad, optimizing performance and user experience.Collaborated seamlessly with on-site and offshore resources, fostering effective communication and teamwork.HORIZON - BCBS, Newark, NJ 2015 - 2017Quality Assurance AnalystConducted comprehensive end-to-end testing for application. Defined requirements, crafted test cases, executed various tests, reported defects, coordinated efforts between on-site and offshore teams, supported User Acceptance Testing (UAT), and handled design and maintenance of all test documentation.Facilitated discussions in business requirements review meetings to pinpoint crucial scenarios for functionality testing, reducing user-reported bugs 30% and enhanced overall product quality.Confirmed test plan accuracy and aligned with evolving scope of project, contributing to comprehensive test coverage.Created automated test cases and test scripts using Quick Test Professional (QTP), streamlining and expediting testing processes.Executed functional testing for extensive suite of 300+ test cases, ensuring comprehensive coverage of application functionalities.EducationMaster of Science (MS), Computer Science, Stratford University, Falls Church, VABachelor of Science (BS), Computer Science and Information Technology, Hyderabad, India |
