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Click here or scroll down to respond to this candidatePage 1 2Candidate's Name
General ManagerEMAIL AVAILABLE PHONE NUMBER AVAILABLELinkedIn Waco, TX Street Address
Accomplished and results-driven professional with substantial experience in ensuring operational excellence, driving sales growth, and fostering customer relationships. Excel at expanding customer base, ensuring client satisfaction, and driving company profitability. Strong background in automotive service industry with commitment to safety in vehicle operations. Adept at leading skilled teams, optimizing service processes, and delivering exceptional customer service. Committed to optimizing operations, implementing improvement initiatives, maximizing cost effectiveness, managing inventory levels, and driving operational excellence and business success. Areas of Expertise Operations Management Strategic Planning & Execution Customer Service Management Customer Satisfaction & Retention Manufacturing & Warehouse Management Issue Resolution Safety Procedures Inventory Management Product Merchandising Driving & Vehicle Operation Contract Negotiation Budget Management Team Leadership & Development Programmable Logic Controllers Production Planning & Quality controlProfessional ExperienceAAMCO Transmission, LocationGeneral ManagerDate DateDirected team of nine employees, providing guidance, training, and motivation to ensure productivity and customer satisfaction. Managed inventory levels, including ordering and replenishing stock to meet demand and minimize shortages. Implemented strategies to optimize operational efficiency, streamline workflows, and reduce costs. Collaborated with management to develop and implement business plans, goals, and strategies to drive revenue growth and profitability. Ensured strict compliance with company policies, procedures, and safety regulations. Addressed all customer inquiries, complaints, and warranty claims through calls, emails, and in-person interactions. Aramark, Wako, TXRoute Service Sales Representative2001 2023Cultivated strong relationships with existing accounts to enhance customer retention and revenue growth. Ensured operational efficiency and safety by promptly addressing mechanical and maintenance issues with company vehicles. Facilitated route expansion by strategically targeting and visiting potential new clients. Composed and executed sales contracts and customer orders in accordance with company policies. Contributed to overall team performance metrics by setting ambitious personal sales goals. Maintained clean driving records by prioritizing safety in operating straight truck in urban and highway conditions. Demonstrated inventory management prowess by effectively controlling stock at customer sites and in warehouse. Boosted customer satisfaction and drove company success by leveraging negotiation skills and expanding customer base. Acquired new customers by identifying and capitalizing on solicitation opportunities and utilizing relationship-building skills. Waco,Texas19982001EMAIL AVAILABLEPage 2 2Additional ExperienceMission Linen & Uniform, Wako, TXRoute Service Sales RepresentativeEnhanced satisfaction rates and boosted sales by cultivating strong customer relationships. Ensured positive brand experience by addressing and resolving customer complaints swiftly and professionally. Managed daily operations in adherence to company procedures, including scheduling and safety compliance. Fostered route growth by identifying and visiting potential new clients. Maximized and maintained high customer retention rates by delivering exceptional personalized service. Allen Samuels Chevrolet, Waco, TXInventory Control SupervisorDirected warehouse operations, overseeing team to maintain stock integrity and location accuracy. Conducted regular inventory control audits to identify discrepancies and improve operational efficiency. Developed strategies for optimizing stock handling and storage while ensuring alignment with company policies. Fostered environment conducive to continuous improvement and skill advancement. Optimized warehouse operations by enhancing team productivity through effective leadership and clear communication. Ensured accuracy and reduced losses and stock discrepancies by implementing and managing inventory tracking systems. EducationGraduation in Business communicationWaco High School, Waco, TXLicensesDriver's LicenseTechnical ProficienciesMicrosoft Office Suite |
