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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveA secretarial position in a fast-paced environment.Skills Excellent Organizational Skills Strong Customer Relations Skills Computer Proficiency Data Entry Telephone Answering, 12-Line System Word Processing and Typing 10-Key Calculator Filing Microsoft 2010ExperienceSecretaryUrban Cleaning Service, Downers Grove, ILHandled all word processing for business owner. Developed and prepared training manuals for window technicians. Played a major role in restructuring of business in 2001. Recruited and trained window technicians. Coordinated travel and meeting addenda for company partnership venture.Accomplishments: Developed training DVD Trained new office personnel Developed incentives for employee morale1997 - PresentReceptionistNational Photo Service, Chicago, IlHandled all incoming calls on 12-Line SystemSystemPrepared all sales correspondencePerformed and maintained data base for sales personnelOrganized sales seminarsPlayed a major role in coordinating Model Seminar1996 - 1997EducationAssociate in Arts2000Moraine Valley Community CollegeDiplomaOak Lawn Community College1980ReferencesFurnished on request.