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Baltimore, United States 21286 PHONE NUMBER AVAILABLE _ EMAIL AVAILABLECandidate's Name
PROFESSIONAL To seek and maintain full-time position that offers professional challenges utilizingSUMMARY interpersonal skills, excellent time management and problem-solving skills.SKILLS + Supervising Employees + Driver Routing* Job Assignments * Switches and RoutersWORK HISTORY SUPERVISOR 09/2020 to CurrentAmazon, Sparrows Point, MD* Applied strong leadership talents and problem-solving skills to maintain team efficiency andorganize workflows.* Handled customer complaints, resolved issues and adjusted policies to meet changingneeds.+ Evaluated employee performance and coached and trained to improve weak areas.+ Maintained compliance with company policies, objectives and communication goals.SUPERVISOR 12/2011 to 09/2015Transportation Association Group, Baltimore, MD+ Applied strong leadership talents and problem-solving skills to maintain team efficiency andorganize workflows.+ Handled customer complaints, resolved issues and adjusted policies to meet changingneeds.+ Evaluated employee performance and coached and trained to improve weak areas.* Maintained compliance with company policies, objectives and communication goals.* Maintained clean and well-organized production areas to avoid violations or unnecessarywork delays due to hazards or inefficient layouts.EDUCATION Essex Community College, Baltimore MdBusiness Management Certificate, 06/1992