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Click here or scroll down to respond to this candidateCandidate's Name
Enthusiastic and newly Certified Phlebotomy Technician eager to apply theoreticalknowledge and practical skills in a healthcare setting. Proficient in venipuncture, capillary puncture, and specimen handling techniques acquired through comprehensive training. Along with over 5 Years of customer service in different fields. EXPERIENCE:February 2023 - January 2024MedRite Urgent Care, New York, NY 10012 - Operations Site Manager. Working directly with New York City Emergency Management and The Humanitarian Emergency Response and Relief Centers providing shelter and resources for Asylum Seekers. Oversaw and manage the daily operations of the site, ensuring the efficient provision of resources and shelter for asylum seekers. Coordinated with the team to facilitate the intake process, providing necessary resources and support. Implemented and maintained protocols for the identification and documentation of asylum seekers. Ensured a safe and supportive environment for asylum seekers within the shelter. Managed and trained staff members to maintain high standards of care and assistance. Implemented and monitored security measures to ensure the safety of individuals within the shelter. Prepared and presented reports on site activities, including occupancy rates and resource utilizationJanuary 2020- January 2023Cube-Smart Self Storage, Astoria, NY 11105 - Assistant Property Manager. Collaborated with the property manager to oversee day-to-day operations of the storage facility. Assisted in managing tenant relations, addressing inquiries, and ensuring customer satisfaction. Conducted regular property inspections and maintained high cleanliness standards. Implemented and enforced security protocols to safeguard the facility and its contents. Facilitated the leasing process, including handling contracts, payments, and documentation. Resolved tenant issues promptly, maintaining a positive and professional customer service approach. Coordinated with maintenance staff to address facility repairs and improvements. Prepared reports on occupancy rates, revenue, and other key performance indicators. Proficiency in Excel, Spreadsheets and word.April 2020 - June 2022NYC Health and Hospitals/Bellevue Hospital Center, New York, NY 10016- Patient Registrar Greeted patients and visitors in a friendly and professional manner, providing assistance and answering inquiries regarding registration procedures, insurance coverage, and hospital policies. Utilized EPIC electronic medical records system, to verify insurance eligibility and benefits, obtain pre-authorizations as needed, facilitate financial counseling and payment arrangements for uninsured or underinsured patients, and manage patient appointments, update medical histories.Bronx, NY 10474PHONE NUMBER AVAILABLEEMAIL AVAILABLEomSKILLS StoreManagementExperience Cash Handling Merchandising Upselling Medical Records Front DeskExperience Guest Services Billing and POS MedicalTerminology AdministrativeDutiesLANGUAGES Spanish -Fluent English - Fluent Demonstrated empathy, patience, and cultural sensitivity when interacting with patients from diverse backgrounds, addressing their concerns and ensuring a positive experience throughout the registration process.EDUCATIONGenesis Medical Training Center, Queens, NY Certified Phlebotomy Techinian. |
