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Click here or scroll down to respond to this candidateCandidate's Name
Middleboro, MAEMAIL AVAILABLEPHONE NUMBER AVAILABLEBoston Medical CenterPatient Service RepMaintains the constant flow of 20 clinics throughout the day.Trains and ensures the proper support for new hires.Functions as a coach/trainer to Patient Service Representatives on technical, operational and policy/procedural issues. Communicates information to promote excellence, quality service and cooperation among team members.Answers patient telephone calls during intervals of peak call volume or as neededProvides world class customer service to our patients at all timeTakes escalated calls from Patient Service Representatives as needed and works to arrive at creative solutions to resolve patient issues.Provides general administrative support to include, word processing, spreadsheets, presentation software to create and edit department documents and/or presentations.Provides physician and departmental support such as managing physician & manager calendars, scheduling physician & managers administrative appointments, answering departmental calls, credentialing documents, etc.Reception & customer servicecreating or verifying Master Patient Index (MPI)registration demographics ensure accuracyappointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross- booking interpreters, social services, radiology, etc.)insurance/coverage verificationco-payment collectionfront-end review and correcting registration & insurance editspre-authorization, referral coordination and referral reconciliationReferral work listsAdheres to all of BMCs RESPECT behavioral standards.Route managerAtlas food distribution233 Murray AveYonkers NYPHONE NUMBER AVAILABLEVendor serviceMaintain box truckOrder and maintain inventoryCustomer service dealing with hands-onTransactionsMaintain good customer relations and Provide consistent orders.FOOD COST SPECIALISTPanera Bread- Braintree400 Franklin StreetFood cost specialistActing General Manager in times of necessityDirector of standards and performance regulationsTraining all managers and associates in all roles of expectationsIn charge of keeping product available for the $80,000 a week caf. Weekly chart adjustments to payrollobserving and problem solving regarding profit and loss marginsdirectly organizing and creativity a productive, safe, and efficient work environment constructively creating a environment that is hospitable for our guests, direct hands on with all transactions monitoring within caf margins inventory specialistlabor specialist-TRAINING MANAGERPANERA BREAD - Raynham, MAJune 2016 to PresentTRAINING MANAGER FOR ALL EMPLOYEES IN LOCATION. CREATE TRAINING SCHEDULES,DAILY COACH AND LEADER FOR TEAM BEING A ROLE MODEL WITH INTEGRITY FOR ALLMY FOOD TEAM. DAILY ACCOUNTANT ON TRANSACTION WITHIN CAFE. MONITOR CUSTOMER RELATIONS WITH ASSOCIATES. BAKING, RUNNING THE SHIFT. OPENING AND CLOSING. P&L MONITORING, LABOR MONITORING, FOOD MONITORING.-LABORERHOWS AND FARRIS LANDSCAPING - Middleboro, MANovember 2015 to July 2016LANDSCAPING LABORER LIFTING BARRELS CLEANING UP DEBRIS EDGING AND HEDGINGPLANTING SEEDING GRASS MAINTENANCE OF LAWN CARE-LINE COOKWENDYS - Raynham, MAJanuary 2016 to June 2016SETTING UP STORE FOR DAILY OPERATIONS COOKING FOOD INVENTORY COUNTS PREPCLEANLINESS OF OPERATIONS CUSTOMERSERVICEEducation-Education Middleborough High School 375 East Grove St Middleboro MA, 02346 GED received in 2008Ashworth College HVAC6625 The Corners Parkway Northwest #500 Norcross, GA 30092.SERVESAFELawrence, MAApril 2017 to April 2017TRAINING SPECIALIST in TEAM BUILDING AND TRAINING SPECIALISTPR MANGEMENT - Lawrence, MAFebruary 2017 to February 2017ALLERGEN CERTIFIED in ALLERGYPR MANAGEMENT - Lawrence, MAJanuary 2017 to January 2017CHOKE SAVE in CPR AND RESUCITATIONPR MANAGEMENT - Lawrence, MANovember 2016 to November 2016CUSTOMER SERVICE in CUSTOMER RELATIONSSPAN INC - Boston, MASeptember 2015 to September 2015SUPERVISOR FOR LEAD PAINT REMOVAL in LEAD PAINT REMOVALLAWRENCE SCHOOL OF TRAINING - Boston, MAAugust 2015 to August 2015SUPERVISOR OF ASBESTOS REMOVAL in ASBESTOSLAWRENCE TRAINING SCHOOL - Boston, MAJune 2015 to June 2015Certifications/LicensesCertificate of Allergen awareness Asbestos Supervisor removalJanuary 2017 to January 2022October 2015 to October 2017lead paint supervisor September 2015 to September 2019 Customer ServiceJuly 2016 to July 2019Additional Information |
