Candidate Information Name Available: Register for Free Title Customer Service Operations Manager Target Location US-MD-Hyattsville Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name  Bmunich8999@yahoo.com. PHONE NUMBER AVAILABLEStreet Address
SkillsBilingual English/Spanish, Customer Service, Problem Solving, Communication, Software skills such as Microsoft Word and date entry, Multi-taskingSummaryEnthusiastic Coordinator with over 4 years of experience leading complex projects in a fast-paced environment. Proven ability to prioritize tasks and optimize operations.Work ExperienceOperations Coordinator, Fedex. July 2018-Nov 2022Provide daily operational and administrative support towards Senior Manager and/or any manager on duty.Lead, Educate and Develop company employees.Administrative/Operational duties may include such as unloading, loading, dispatching, searching for packages, customer assistance, accidents/property damages, safety...Ensures that optimum service schedules are developed and coordinated within the operations.Operations Manager, Fedex Nov 2014-July 2018Train new managers/package handlers at hand with the proper way to do their task at hand in the most productive way.Plan daily manpower needs to ensure customers packages are service in a timely manner.Evaluate and reconfigure different route structures and bids based on local tendencies.Conduct pre-sort (Daily) and safety (Weekly) meetings with over 50 employees so our team is up to date.Administrative Assistant, Fedex March 2012-Nov 2014Assist customer with locating packages, customer pick up, address corrections and damages.Coordinate conference calls, meetings and flights/hotels.Reply to customer complaints, concerns or requests in a timely manner.Assist management with district audits.