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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveTo build a long-term career in a professional setting where I can utilize my claims knowledge and experience in the best possible way. I would also love to obtain a position where my natural investigations and research skills are being used. Which would allow me to build a career with a strong company that allows room for career advancements.Work ExperienceAnthem  Operations Expert 2018  Current Tampa, FL Review Market PIs and Survival Guides High Dollar review Review desktops, aged claims reports, queue structures Provide back up to the manager Review Quest audits Respond to Action Grams in a timely manner Work close with the business partners Coach, train and mentoring claim analyst on PIs Preferred Materials  Accounting Clerk 2014- 2018 Tampa, FL Process and maintain Accounts Payable records and resolve queries within an automated, high volume environment. Check for accuracy of expenses and payments being recorded to the general ledger. Process Travel and Entertainment expenses using an automated system. Scanning, indexing, sorting, and data entry of supplier invoices. Resolve invoice discrepancies (including duplicate invoices) utilizing multiple systems. Assist in month end close activities including accruals, and journal entry preparation. United Rentals  Cash Applications 2012-2013 Tampa, FL Inputted credit and debits to the accounting system in support of the payables work Was responsible for applying unapplied cash to the proper invoices and researching accounts and correcting discrepancies with misapplied cash Communicated with customers to account for payments and cash Efficiently managed the application of payments according to the customers payment advice while maintaining a high transaction count Was responsible for applying all payments received through the lock boxes with minimal transactional errorKeystone Automotive-Accounts Payable Associate 2007-2010 Tampa, FL Processed invoices and generated checks Communicated with vendors Researched invoice discrepancies Monitored payment status of accounts Assisted with month end closures Provided general support to the Accounting Department Processed incoming and outgoing mail Separated invoices and determine due dates/discounts and file accordingly 3 way matching (purchase order = receiver = invoice) Reconciles bank statements and report discrepancy problems JP Morgan Chase Auto Finance-Collection Rep-2002-2006 Tampa, FL Collected past due amounts on accounts Located and contact customers by telephone and mail, handle moderately difficult skip-trace assignments Determined reasons for non-payment, Negotiated payment arrangements Maintained over 100 calls per day, contact percentage, promises/calls ratio, promises kept, and/or delinquency. Advised clients/debtors of necessary actions and strategies or debt repayment Technical Skills: Microsoft Word Excel Outlook PowerPointCore Competencies Proficient computer and telephone skills, with the ability to multi task in a fast paced environment and prioritize effectively. Strong documentation, problem solving, communication, clinical and critical thinking skills. Consistent, punctual, reliable, and receptive. Ability to operate a variety of office equipment and software. An effective leader with the skills necessary to work alone and be a team player EDUCATIONUniversity of Tampa, Business Management, Tampa, FL Hillsborough High School, High School Diploma, Tampa, FL ReferencesAvailable on request