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| | Click here or scroll down to respond to this candidatePROFESSIONAL SUMMARYSKILLSEXPERIENCECandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE86 Isle of Saint Thomas, Naples, FL 34114Enthusiastic cashier working for 10 years in food/beverage. Exceptional customer service, organizational and communication skills with an optimistic attitude.Dependable Server recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts. Bilingual Attention to detail Communications Customer service Dependable Outstanding people skills Problem-solving abilities Excellent communication abilitiesServer/ BartenderRoyal Palm Country Club Naples, FL February 2006 - Current Accepted and processed customer payments in cash, credit cards and checks, checking for validity. Evaluated the customers' needs and provided service options to meet their requirements. Greeted customers and offered them assistance where possible. Assisted clients in understanding their available options and helped them select the right service plans for their needs. Acknowledged customer issues and resolved their problems quickly and efficiently. Customer Service/ ReceptionistInsurance Solutions of Southwest Florida, Inc. Marco Island, FL April 2007 - September 2007 Acknowledged customer issues and resolved their problems quickly and efficiently. Assisted clients in understanding their available options and helped them select the right service plans for their needs.Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.Effectively communicated with other employees and upper management to ensure complete care of customers. Evaluated the customers' needs and provided service options to meet their requirements. EDUCATION Followed up with customers ensuring their satisfaction with their purchases. Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments. Greeted customers and offered them assistance where possible. Informed customers about current promotions and sales, encouraging them to take advantage. DiplomaLely High School Naples, FL May 2006 |